Could not get approval history (IdM UI)

[former_member192766]

Hi All,

Since the update to IdM 7.2 SP06 on Oracle and SAP NW Portal 7.3.1 we receive the following error message while trying to login into IdM UI.

"Could not get approval history". I have checked the idm.authenticated role and the Role is assigned the correct Action in the UME.

Checked the logs in NWA but I can't find why this error occurs in the IdM app.

Any idea?

Regards,

Ridouan

[Former Member · Accepted solution]

Hate to state the obvious, but have you guys tried updating to SP07 to see if this bug is fixed?

[Former Member · Accepted solution]

Hi, Chris.

Our IDM UI is on SP07! I opened a ticket with OSS yesterday and they notified me that it is a known bug in SP07. Development is still working on it. But OSS has not responded with my inquiry which SP version doesn't have the bug. Maybe I can downgrade the UI.

Thanks,

Jonathan.

[ChrisPS]

Hi Ridouan,

                  this error in the login is most commonly it is due to some inconsistancy in the SPs in the system. As Chris suggested try applying SP7 to the system.

There is a known issue mentioned by Jonathan in displaying approval history data in the UI however

this is a different issue to the one you see.

Thanks,

Chris

[Former Member]

Ridouan, were you able to find a resolution to this issue? I am facing the exact same problem now. Any insight would be appreciated.

Thanks

MPenn

[Former Member]

Hi, Ridouan and Michael

Are you guys able to fix the problem? I am facing the same issue.

Thanks,

Jonathan.