archive incidents (SMIN)

[former_member195712]

Dear Support,

I would like to archive incidents (SMIN).

At what status they should be to be appropriate for archiving?

Where I can find help document for incident archiving?

Best regards,

Vladimir Demakov

[former_member188058]

Hi Vladimir,

Please refer to Note: 1329247  - Archiving Solution Manager Service Desk messages

Hope this helps.

Regards,

Imran