on 11-27-2012 5:15 AM
Hi Sen,
You can do it by customing "Define Response Profile".
Go to SPRO --> QM --> QN --> Notification Processing --> REsponse control --> Define Response Monitoring. By having this you can assign which Task/s you want to assign automatically based on Priority of notification.
After having this config in place, whenever you create notification, select 'Priority' and system will copy task/s to notification.
Check & revert if any issue.
Regards,
Anup
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Hi Anup,
thanks a ton
i have activated the tab like u told and it looked pefectly fine. However i am having a problem now when i click the button..
Message no. IM056
You have tried to determine tasks automatically. However, in that case a response profile must be assigned to the
Contact your ssystem administrator, or, if you have the necessary authorization, assign a response profile to the notification type in Customizing.
Now le tme tell you the scenrio... i tried doing this with aexisting notification in change mode where i have earlier fed values manually. Do i have to create fresh to see or am i missing something. Also i have assigned the notification type in "response time monitering for notification type" . pl suggest.
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