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FPL9 - Dunning level not showing in line layout

paresh_vanjara
Participant

‎11-21-2012 12:36 PM

0 Kudos

HI,

We are using dunning by invoicing.

System is doing dunning correctly but in line layout it is showing wrong infromation.

In line layout, I have mapped field MAHNS, but system is showing 00, instead of 01/ 02 for DL1/ DL2, respectively.

Kindly assist in resolving issue at hand.

Regards,

Paresh

2 REPLIES 2

AmlanBanerjee
Active Contributor

‎11-21-2012 11:19 PM

0 Kudos

Hi Paresh,

Have you checked in FPM3 for the account what Dunning level is displayed for the particular line item?

The dunning level field in FPM3 and the dunning level field in Account balance screen is the same.

So, it should ideally display the same value in both of them.

Hope it helps

Thanks,

Amlan

paresh_vanjara
Participant
In response to AmlanBanerjee

‎11-22-2012 5:53 AM

0 Kudos

HI Amlan,

MAHNS field in FPM3 and MAHNS field in FPL9 are different.

MAHNS field in all cases is 00, irrespective of dunning triggered or not.

Regards,

Paresh