issue in invoicing - Error message no. EQ071

[paresh_vanjara]

HI,

There is set of BP, CA and Contract where biling and invoicing is happening regularly without any hassle.

Now someone tries to do  wrong moving of contract to abovesaid CA so move-in document was reversed thru EA53 and move-in was also subsequently reversed.

But still there remains linkage between contact and Contract Account.

There is no installation attached to wrong contract and Issued contract doesn't contain move-in date but system now doesn't allows to do invoicing by throwing below error message.

Contract 3000119950 does not contain a move-in date

Message no. EQ071

Diagnosis

Contract 3000119950 does not contain a move-in date and is therefore
unbillable.

Possible reasons for this are:

1. 1. A move-in was created for the contract, but later reversed.

1. 2. No move-in was created for the contract.

System Response

No document can be posted on this contract.

Kindly assist in resolving issue at hand.

Regards,

Paresh

[former_member215295]

Hi Paresh,

I didn't understood your question completely , if my understanding is right -

Scenario 1:

You moved out a customer(contract) from premise A and then you did move-in into premise B, later move-in was reversed, if moveout and movein are performed separately means contract will still be in moveout scenario you need to move-in the contract to Premise A again.

Scenario 2:

If you perform moveout/in at the same time I guess if you reverse the move-in documents they I think it will reinstate the past move-in.

thanks,

Vikram