Afaria 7 - Self Service Portal gives an Error

[Former Member]

Hi MDM/Afaria Guru's,

I am facing an issue when I am logged on via my iOS (iPad) Mobile Device.

I am opening the link http://xxxx/selfservice/Home/Start. I will get the Acceptence Screen first and after 'Agreeing' the terms and conditions it gives the general error below.

I have tried to figure it out with the iCU tool, but there was nothing given what gave me a direction.

Hopefully anyone has a great idea how to solve it!

Thxs in advance!

G. Leurs

[former_member10452 · Accepted solution]

Hi Leurs,

This is caused because the value of days, hours, and minutes is too large in the Afaria Administrator in Server > Configuration > Enrollment Code under the field "Self-service portal enrollment requests".

The largest value that can be entered is 22 days, 18 hours, and 7 minutes. Anything greater will produce the error specified above.

Regards,

Abhishek Joshi

[former_member745479]

You can refer to this:

http://frontline.sybase.com/support/resolutionDetails.aspx?KBID=8191

Regards,

Viju