Save button disabled in shopping cart edit mode

[former_member183790]

Hello All,

We are into SRM 7.0 package SAPKIBKV09 and using classic scenario. when we edit the shopping cart for deleting, the save button is disabled, however in other system it is enabled. can anyone advise where and how to enable the save button.

Let me know in case of any information required.

Regards

Santhosh

[RicardoRomero_1 · Accepted solution]

Hi,

Check if the SAVE button is added as disabled in the following path in SPRO:

SAP Supplier Relationship Management -> SRM Server -> Cross-Application Basic Settings -> Extensions and Field Control (Personalization) -> Control Actions -> Configure Control of Actions on Header Level

Regards,

[former_member183790 · Accepted solution]

Hi Ricardo,

Many Thanks for your prompt reply, i checked the customization which you have mentioned, there are no entries found. could you provide any more information.

Santhosh

[RicardoRomero_1 · Accepted solution]

Hi,

mmm, try to add a new entry for the action SAVE and set as Enabled.

Regards,

[Former Member · Accepted solution]

Hi Santhosh,

We are facing exactly the same issue as you had here.  The save button is disabled in our quality system while trying to edit a shopping cart, but it is enabled in the development system.  I am suspecting it is a security issue but not sure at this point.  How did you go about resolving it? 

Thank you,

Kind regards,

Joseph.

[ricardo_cavedini · Accepted solution]

Hello,

Probably this user has admin role in one system and it does not have in other.

Note 1415729 should help on this.

Regards,

Ricardo

[Former Member]

Thanks all.  We implemented note 1415729 as suggested by Ricardo and this fixed the problem. 

[former_member183790]

Hi Joseph,

Yes, it is the security issue only request basis person to check. let me know if any more details required.

Thanks

Santhosh