SAP J2ee not starting RC = 66

[former_member196664]

Hi,

We found that windows server was down and restarted. When I try to restart SAP Portal, j2ee not starting with RC = 66. I found that usr\sap\SID\JC00\j2ee\cluster\dispatcher\cfg\kernel\LogManager.properties file is corrupted at OS level. I am unable to edit/delete or change location. Pls help ASAP. Below is log_bootstrap_ID5821900.

[Bootstrap module]> Problem occurred while performing synchronization.
[Nov 15, 2012 1:42:31 PM ] --------------------------------------------------
[Nov 15, 2012 1:42:31 PM ] Bootstrap MODE:
[Nov 15, 2012 1:42:31 PM ] <SINGLE INSTANCE>
[Nov 15, 2012 1:42:31 PM ]  determined by parameter [ID005821900].
[Nov 15, 2012 1:42:31 PM ] --------------------------------------------------
[Nov 15, 2012 1:42:32 PM ] +----------------[ DB info ]----------------
[Nov 15, 2012 1:42:32 PM ] | Cluster ID in DB        : ID5821900
[Nov 15, 2012 1:42:32 PM ] | Type                    : dispatcher
[Nov 15, 2012 1:42:32 PM ] | Installation Local Home : .\dispatcher
[Nov 15, 2012 1:42:32 PM ] | OS                      : ntamd64
[Nov 15, 2012 1:42:32 PM ] | Unicode support         : nuc
[Nov 15, 2012 1:42:32 PM ] | Bit-length              : 64
[Nov 15, 2012 1:42:32 PM ] | Binaries Synch Status   : 2
[Nov 15, 2012 1:42:32 PM ] | Database bin version    : 1348
[Nov 15, 2012 1:42:32 PM ] | Local bin version       : 1348
[Nov 15, 2012 1:42:32 PM ] +--------------------------------------------
[Nov 15, 2012 1:42:32 PM ]  * Synchronizing configuration...
[Nov 15, 2012 1:42:32 PM ] Warning: Folder [.\dispatcher\cfg\kernel] can't be deleted! Check sharing violation.
[Nov 15, 2012 1:42:32 PM ] No local properties available for [ConnectionsManipulator].
[Nov 15, 2012 1:42:32 PM ] No local properties available for [LicensingManager].
[Nov 15, 2012 1:42:32 PM ] No local properties available for [ClassLoaderManager].
[Nov 15, 2012 1:42:32 PM ] No local properties available for [PoolManager].
[Nov 15, 2012 1:42:32 PM ] No local properties available for [LogManager].
[Nov 15, 2012 1:42:32 PM ] Failed!
[Nov 15, 2012 1:42:32 PM ] Exception occurred:
com.sap.engine.bootstrap.SynchronizationException: Problem occurred, during synchronization process. Check Database Consistency and local file priviledges.
at com.sap.engine.bootstrap.Bootstrap.synchronize(Bootstrap.java:572)
at com.sap.engine.bootstrap.Bootstrap.makeUpdate(Bootstrap.java:971)
at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:947)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
----------==[ Caused by: ]==----------
java.io.FileNotFoundException: E:\usr\sap\EPQ\JC00\j2ee\cluster\dispatcher\cfg\kernel\LogManager.properties (The file or directory is corrupted and unreadable)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
at java.io.FileOutputStream.<init>(FileOutputStream.java:70)
at com.sap.engine.bootstrap.Synchronizer.loadProperties(Synchronizer.java:529)
at com.sap.engine.bootstrap.Synchronizer.synchronizeProperties(Synchronizer.java:280)
at com.sap.engine.bootstrap.Bootstrap.getProperties(Bootstrap.java:784)
at com.sap.engine.bootstrap.Bootstrap.synchronize(Bootstrap.java:567)
at com.sap.engine.bootstrap.Bootstrap.makeUpdate(Bootstrap.java:971)
at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:947)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

[Nov 15, 2012 1:42:32 PM ] [Bootstrap module]> Problem occurred while performing synchronization.

Thanks,

Kavitha.

[Former Member]

Hello Kavitha,

Could you check OS permission to folders/files for DB and SAP users ? I suppose relating to log files, it might be a problem.

Warning: Folder [.\dispatcher\cfg\kernel] can't be deleted! Check sharing violation.
Exception occurred:
com.sap.engine.bootstrap.SynchronizationException: Problem occurred, during synchronization process. Check Database Consistency and local file priviledges.

BR,

SAPFan

[former_member196664]

Thank you. OS level file crash issue. Fixed. Used windows tool to resolve the issue.

[premsukh_bishnoi]

Hi,

Nice to hear that issue resolved.

Kind Regards, Premsukh

[premsukh_bishnoi]

Hello Kavita,

Can you cross check that db is up n running by using configtool?

It is seems that issue with db login. Please remove old vmpro file and start sap system again.

have you done system copy or migration? or  was it shudden crash?

Please attach below file  from work dir.

-Instanceprofile

-dev_jcontrol

-dev_dispatcher

-dev_server<n>

-std_bootstrap.out

-std_dispatcher.out

-std_server<n>.out

-jvm_bootstrap.out

-jvm_dispatcher.out

-jvm_server<n>.out

-../j2ee/cluster/server<n>/log/defaulttrace.trc (newest)

-../j2ee/cluster/dispatcher/log/defaulttrace.trc (newest)

Regards, Premsukh