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GRC 10: Incorrect End User Logon Page is rendered while accessing PSS

former_member184114
Active Contributor
0 Kudos

Hi All,

User was trying to reset his SAP account password in the back end system using PSS. However, when he accessed the "End User Logon Page", he is rendered some other page rather than regular "End User Logon Page". See below:

This above logon page is rendered to the users for example while accessing NWBC, ARQ, MSMP etc. But for PSS below screen is rendered where, a user only needs to enter his user id and password. See below:

I do not know why it is not rendering a page like above while accessing PSS. A recent change in the system was, there was a try to activate "HTTPS" in tcode "SMICM".

Please help.

Regards,

Faisal

Accepted Solutions (1)

Accepted Solutions (1)

former_member184114
Active Contributor
0 Kudos

It is resolved.

Actually, the password was expired for the service "GRAC_UIBB_END_USER_LOGIN". I changed the password and it then correctly showed the required end logon page.

Regards,

Faisal

Answers (0)