Crystal Reports Server 2011 - SP4 installation

[Former Member]

Hi Guys,
 
Recently we have purchased Crystal Reports Server 2011, and downloaded through saplicenselink.dell.com
 
The files we recieved and installed are -
 
7011161      CRYSTAL SERVER 2011 WIN INTL 5 CAL UPGR LICENSE     53006343
7011164          CRYSTAL SERVER 2011 5 CAL UPGR ENT MAINT
7010937-1T2     CR 2011 INTL UPGR WIN NUL LICENSE - 1 to 2 Licenses, mix and match     53006342
 
--
 
This installation has gone well, and the server is functioning as intended, however I would like to patch the latest service pack and am having difficulty working out how.
 
What is the easiest way ?
 
I have downloaded
51043416_1     SAP CRYSTAL SERVER 2011 SP04 (incl. FP03) WINDOWS (64B)
 
which, I think is the correct upgrade package ? 2.x Gb of data..
 
I have run the upgrade tool, and there are a few options..  one of which is .BIAR file, which I can't seem to find.
 
I have located this document, http://help.sap.com/businessobject/product_guides/crs2011/en/crs2011_upgrade_en.pdf
 
but it seems more around Feature release.
 
In particular, I would like to update the web tier / Apache.. and I assume the full service pack would do this ?
 
Has anyone upgraded to SP4, or have any recommendation ?
 
Thanks,
Craig

[abhilash_kumar]

Hi Craig,

You posted the query on the Crystal Reports Design Forum. I moved this thread to the BIP forum.

- Abhilash