on 02-21-2007 8:15 AM
Hi all,
When i try to send a support message(Help -> Create support message) from R/3 enterprise 4.7, it shosws
"Error in Local Message System: For object
DNO_NOTIF , number range interval 03 do Message
was Not Created"
I have configured this for BI7 and CRM its working fine...
Please help me..
-What number range do you use in sol.man?
Check tcode: DNO_NOTIF
-You need two number ranges, internal and external.
-What is the number range you have assigned to SLF1, check tcode: DNO_CUST01
(The Support Desk uses both the basic notification (ABA) and the Support Desk message (service transaction SLFN).
You have to create 2 number ranges for SLF1 in transaction DNO_NOTIF, one external and other internal, and the same 2 number ranges in CRM using transaction CRMC_NR_RA_SERVICE, the internal ABA must be the external in CRM and vice-versa.)
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