Sender CC error....Please help

[Former Member]

Hi,

I am getting the following error in my sender cc. It used to work until yesterday. But, for some reason now I am facing this error from today. lease help.

Below is the error.

An error occurred while connecting to the FTP server 'IP/Host name:21'. The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: 550 Unexpected reply code/dev/testfolder/sender: The system cannot find the path specified. '. For details, contact your FTP server vendor.

What does this mean? I am able to login thru FTP site and command prompt.

Thanks,

Nani

[Former Member · Accepted solution]

error shows the path not exist - i.e. some changes in folder structure but if you are able to browse exact folders via ftp there are few  other possibilities:

1) your PI system is not able to reach ftp (either port is not open or some changes in directory structure )

2) some changes in user authorization for ftp system

[anupam_ghosh2]

Hi Nani,

               Did you try from command prompt 

               Telnet   IPaddress portnumber   

This will show whether the target system is up and ready to accept files.

In case you get negative response please inform target system admin to take care.

I feel this is a problem of target system.

Regards

Anupam

[Former Member]

Hi,

if you have access to the FTP server then you should be able to check the folder exists or not using Command prompt..FTP commands..

otherway is to ask basis team to check from PI server level..

HTH

Rajesh

[r_s_kulkarni11]

Hi Nani,

I agree with Satish,as you need to add ;/' before the folder as it will indicate the root directory of FTP server,

You should first try to log in and to open the desired directory on FTP server through command prompt.

Thanks,

Rahul

[anand_shankar10]

Just to ensure the directory exist ornot, do log into FTP server either with any tool or through CMD and see if folder exists. (Just because you said it was working till yesterday)

BTW the slash is mandatory in the path to the location of file.

Regards

Anand

[Former Member]

Hi nani,

It is clearly saying that path is not existed in the FTP directory.

code/dev/testfolder/sender this is wrong path, you have to give /code/dev/testfolder/sender like this.

Please check with putting forward slash(/) before code.  I think it will work.

Thanks,

Satish.