One Seneder for PPF actions

[Former Member]

Hello Solman Experts,

I have a problem with sender address email when Help Desk actions are triggered. How to customize Solman to sent messages always from address example.comapny.com?

Presently sender has email of person which save the incident message.

BR,

SAPFan

[Former Member · Accepted solution]

Hi, SAP Fan.

Look at this note, it will help you: Note 788626 - PPF: adjusting the Smart Form documents

[Former Member · Accepted solution]

Hello Artem,

Thanks for the note was helpful to resolve the issue.

BR,

SAPFan

[Former Member]

Hi,

you need to go by customizing,

check out Note 573736 - To change email-id of the sender ( This is applicable for solman ppf actions too)

Thanks

Jansi