FP04M - is it possible to generate an EMMA case?
We are on ECC 6.0 with Ehp5 and would like to generate an EMMA case out of the mass write-off batch job - FP04M.
The errors are being trapped with a custom message - ZFI_MSG 127, and an EMMA case has been configured around that error number. We can get part way there with a case being prepped, but it isn't getting all the way to the creation stage.
The case category doesn't fall into one of the standard Billing/Invoicing processes, so it got defined as EIDE0026 as that was the only process related to write-offs, however we don't have any EIDE processes in place.
What should the Process Area/Process be, or what other config can be defined to allow the case to be created?