How to Clear Printer Cache

[Former Member]

Dear Experts,

We are getting Printer Status is " Incorrect". In One forum I got idea to Clear cache in Printer from SAP Level.

Please let me know how to Clear Cache?

Regards,

Anvardheen J

[Former Member · Accepted solution]

Hi Anvardheen,

In order to Reset your Cache of Printer, please goto t.code SPAD.

Under Devices/Servers goto Output Devices and click on Display button which is present towards right of that and it will listout all your Output Devices.

Please select the required Output Device you want and double click on that.

Then please goto Change Mode by clicking on the Pencil Button.

Now goto Edit option on the Menu bar and Expand the same, here if you see you can find one option for "Reset Cache" and you can reset your Cache by clicking here.

If you want to clear your old Spool requests then you can check wheher Standard background Job SAP_REORG_SPOOL is running or not.

Also RSPO1041 can delete old spool requests.

Please check based upon your requirement.

[Former Member]

Dear All,

We are giving Print-outs from Our Production Server. All Printer status is gone to " Incorrect"".

Also users cant able to get Print-out.

Please let me know how to solve

[Former Member]

Hi Anvardheen J

You delete all teh spool requests in t. code SPAD which are already printed.

What is your OS  ?

please also check dir /usr/sap/<SID>/DVEBMGS00/work for core dump if there is any core dump please delete that.

Regards

Ganesh Datt Tiwari

[Former Member]

Hi Ganesh/Sujit,

FYI.

This option is disabled.

[Former Member]

Check SAP Note 11214, to resolve this issue.

[Former Member]

Hi Anvardheen J

  Log on to any client in the appropriate SAP system.

1. Go to transaction SPAD.
2. On the Spool Administration Initial Screen screen, under the Devices/servers tab click the Output devices button.
3. Select teh output device which is being used in your company.
4. On the Spool Administration  Output Device (Display) screen, click on the Change button.
5. On the same Output Device  screen, on the top-most menu bar click Edit → Reset Cache.

Regards

Ganesh Datt Tiwari