500 Connection timed out - SOAP to PROXY Scenario

[baskar_ramasamy]

Hi Experts,

We are getting "500 Connection timed out" error while processing SOAP to PROXY scenario, This happens while sending data from PI to ECC PROXY.

Those transactions fail when ECC load is heavy.

Below are the logs.

PI -> ECC

<Trace level="1" type="T">Addressing mode: destination</Trace>

  <Trace level="1" type="T">Destination = PIPRD_TO_ECCPRD</Trace>

  <Trace level="1" type="T">Serializing message object...</Trace>

  <Trace level="1" type="T">HTTP Multipart document length: 6611</Trace>

  <Trace level="1" type="T">Timeout: 300</Trace>

  <Trace level="1" type="T">HTTP-client: request sent</Trace>

  <Trace level="1" type="T">HTTP-client: response received</Trace>

  <Trace level="1" type="T">HTTP-client: status code = 500</Trace>

  <Trace level="1" type="T">Deserializing message object...</Trace>

  <Trace level="1" type="T">HTTP-client: parsing failed, status code = 500</Trace>

  <Trace level="1" type="System_Error">Error while sending by HTTP (error code: 500 , error text: Internal Server Error)</Trace>

  </Trace>

===========

<SAP:Category>XIServer</SAP:Category>

<SAP:Code area="INTERNAL">CLIENT_SEND_FAILED</SAP:Code>

<SAP:P1>500</SAP:P1>

<SAP:P2>Internal Server Error</SAP:P2>

<SAP:P3>(See attachment HTMLError for details)</SAP:P3>

<SAP:P4 />

<SAP:AdditionalText />

<SAP:Stack>Error while sending by HTTP (error code: 500 , error text: Internal Server Error) (See attachment HTMLError for details)</SAP:Stack>

<SAP:Retry>A</SAP:Retry>

Help me on this.

Thanks,

Baskar

[markangelo_dihiansan]

Hello,

<SAP:Stack>Error while sending by HTTP (error code: 500 , error text: Internal Server Error) (See attachment HTMLError for details)</SAP:Stack>

There is an HTML attachment for this in SXI_MONITOR, can you double click it and paste here what it says?

Regards,

Mark

[baskar_ramasamy]

500 Connection timed out

---

Error:	-5
Version:	7200
Component:	ICM
Date/Time:	Wed Oct 31 16:12:43 2012
Module:	icxxthr.c
Line:	4295
Server:	xxxxxxxxxxxxxxxxx
Error Tag:	{-}
Detail:	Connection to partner timed out after 60s

[markangelo_dihiansan]

Hello,

Please follow Inaki's suggestion, it should work.

Regards,

Mark

[baskar_ramasamy]

Mark,

issue not resolved.

Thanks,

Baskar

[iaki_vila]

Hi Baskar,

When the problem occurs the response time is greater than your timeout?

Have you tried to increase the ICM_HTTP_TIMEOUT? or check Michal's answer in this thread http://scn.sap.com/thread/206433

Regards.

[iaki_vila]

Hi Baskar,

Check the st22 transaction in your ECC system, may be any exception is raised.

Regards.

[baskar_ramasamy]

Hi inaki vila.

I verified on ECC with st22, no exceptions raised w.r.t this interface.

Thanks,

Baskar