Issue with Contract

[Former Member]

Hi

We have a issue where a Qty contract is created based on Master Contract.

The Qty contract is created with one material and with reference to that we are creating a Sale Order(Service exchange Order), the Sale Order is populated with the item from contract and 2 other additional items of same material with different item categories.

The price is getting copied from contract to the first line item of the sale order automatically(we checked there is not routine or exit for the same).

Now we have requirement where the customer wants the price to be copied to the third line item of the Sale order(we have checked the item category and copy control settings, material determination and BOM nothing is maintained relevant to this).Also we have checked the first line item of the Sale order  and it is having Repairs tab with repair and replacement material, whereas the other two line items does not have Repairs tab.

We are unable to identify from where these two additional items are getting copied to Sales order and how the price is also getting copied to the sale order and contract.

Is there any config or user exits which is doing is copying of line items and price from Contract to Sales order.

[Former Member]

Hi Mani ,

We too use Service Exchange Order. I would like to know the 3 materials in the sales order are same? Can you send the screen shot and can you explain the business process too so it would be easy to suggest.

I think that 3 items with different item category are used for different purpose.

Line item 1 - might trigger service order

Line item 2 - to receive the part from customer

Line item 3 - to delivery the part to customer once it is serviced.

Vinu Nanjan