on 10-24-2012 1:40 PM
Hello community,
the MSMP workflow for the FF log is working fine and sends out notifications as its configured. But when the FF controller clicks the additional information and sends the log back to the firefighter no email notification appears. There is a new work item in his inbox which he can send back to the controller but this happens also without any notification via email.
I would like to know if it is just another stage in the workflow or anything else and if its possible to technically prevent the log return.
Thank you guys!
Thank you guys!
Actually, the first post helped me a lot. The forward and return notification was all I needed.
Nevertheless, I would like to know, if its possible to disable the possibility to return the log to the firefighter.
Thank you guys
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Hi Oliver,
Please check that the Checkbox "Forward allowed" is checked and Please apply SAP Note 1594895.
Hope this helps.
Best Regards,
Nandita Varshney
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you need to setup notifications for "Forward" and "Return" actions for the FF log review path/stage.
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