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CJI5 is not updated with service PR document

laimonas_bindokaitis3
Participant
0 Kudos

Hello guys,

here is the problem for you:

1) I enter a service in network activity, I make some itemizing there.

2) PR document is created automatically, it is more or less ok there.

3) CJI5 - doesn't show the relevant line item from that service PR document.

Why ? what needs to be done in order to have that PR line item in CJI5 ?

Thanks guys !

Regards,

Laimonas

Accepted Solutions (1)

Accepted Solutions (1)

laimonas_bindokaitis3
Participant
0 Kudos

wrong time interval was specified in CJI5. My services were later in 2013. No I can see them. Sorry guys.

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Laimonas,

Please check if 'Closed' indicator checkbox is not tiked in 'Quantity' tab of PR.

Also please refer following SAP notes.

Note 1491430 - Incorrect Commitments for Service Items

Note 1432085 - Problem with EHp4 commitments for services

Regards

Tushar

laimonas_bindokaitis3
Participant
0 Kudos

Closed is not checked.

Former Member
0 Kudos

Try to execute CJEN once and check once again.