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Unable to access /nwa or /useradmin after system refresh

Former Member
0 Kudos

Hello,

After a system refresh of Solution Manager 7.1, I can access http://host.domain:50000/index.html and http://sapsm01.perdue.com:50000/sap/monitoring/SystemInfo, but cannot access NWA or user administration. I don't get any errors in the developer traces or logs. I additionally used the procedure in note 701205 - Single Sign-On using SAP Logon Tickets to increase logging in the dialog work processes, but I don't see any obvious errors. jcmon indicates that everything is started.

I found a discussion, http://forums.sdn.sap.com/thread.jspa?messageID=10727785#10727785 , on a similar problem with Netweaver 7.3 where they deleted the "template=spnego" key from security/configurations/ticket with offlinecfgeditor, but that key does not appear to exist for Solution manager.

Does anyone have suggestions on any other tracing that I can turn on that might indicate why NWA isn't allowing logons?

Thanks,

Russ

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Would suggest you to check the security trace logs in the directory:

/usr/sap/SID/DVEBMGSxx/j2ee/cluster/server0/log/system

Regards,

Srikishan

Former Member
0 Kudos

Thanks for responding Srikishan.

Unfortunately the logs didn't show me anything.

I have resolved the problem by clearing ume.r3.mastersystem in configtool (cluster-data - global server

configuration - services - com.sap.security.core.ume.service)

Thanks again.

Answers (0)