on 10-15-2012 12:17 PM
Hi All,
I've set a rejection for the only item of a sale order.
In the tab status:
- the Rejection status became Everithing rejected;
- the Overall status remained Open.
How cuol I change the Overall status in closed?
It' important as if the status of the order remain Open the report of cash management see it in forescast report.
Thanks a lot for your help.
G.
Run SDVBUK00 for that order . There may be an inconsistency in the database .
Normally if it is a third party item ( PR/ Plan order in schedule line) system gives an message while rejecting but still allows you to save the order and change the status to complete.
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Hi,
If you have rejected 1 item out of multiple line items, your rest of the items are still open and valid for delivery, and when you create the delivery doc the over all status will change.
If your requirement is to cancel the whole order then you can put the rejection reason at header, instead of putting it to each or single line item.
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Hi Giulioole,
As Yogesh already told you ,
If You have added the reason for rejection per item wise in item level then the reason of rejection will be assigned to a particular item.not with all items.
Kindly check in item level ,status tab..You will find the status as completed (if you have added ROR in a particular item).I think when u ll go dekivery, this item wont be shown.
Regards,
Mithu
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Open that Sales Order--> Click on Reason for Rejection Tab page---> and Give reason for rejection for every line item.
And save this sales order,now system will show status of that sales order is completed.
Regards,
Yogesh
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What kind of sales order item is that? Is it third party item? For normal items, if you set reason for rejection then the sales order automatically becomes with completed status.
You have mentioned the order contains only one item, was partial delivery or billing done for that?
Regards,
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What Reason for Rejection is assigned to your sale order line item ? Is it standard or zee ? Also check your item category configuration.
G. Lakshmipathi
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