Getting Delivery report and DELIVERY CONFIRMATION mail in service desk

[Former Member]

Hello,

I have configured the service desk. For every status whenever the mail is triggering I am receiving two more mail i.e.  Delivery report and DELIVERY CONFIRMATION. I don't want this mail.

I have disabled the sent receipt notification through T-Code SCOT. Still I am getting Delivery report and DELIVERY CONFIRMATION mail.

For more details please refer below sample image.

Please help as soon as possible.

Thanks & Regards,

Adarsh

[Former Member · Accepted solution]

Solved