Transaction SOAMANAGER doesn't work with error "Unexpected error in kernel"

[Former Member]

Hello experts,

I have following problem which I couldn't solve until now:

After entering transaction code /nsoamanager the IE appears with the error message:

Error while processing your query

Note

• The following error occurred in system XXX : Unexpected error in kernel (was logged in the trace file)
• The error occurred on application server xxxxxxx_XXX_00 and in work process 4 .
• The termination type was: ERROR_MESSAGE_STATE
• The ABAP call stack was:
  Method: SET_CORE_AUTHENTICATE of program CL_HTTP_SERVER_NET============CP
  Method: AUTHENTICATION of program CL_HTTP_SERVER_NET============CP
  Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
  Module: %_HTTP_START of program SAPMHTTP

In the trace file of the corresponding work process I found the following:

A Tue Oct 09 15:42:48 2012

A  *** ERROR => RFC> ThGetDtRootId failed! [abrfcsys.c   17656]

M

M Tue Oct 09 15:42:49 2012

M  *** ERROR => ThCreateContextIds: pfcreate_sap_uuid failed (3) [thxxtool3.c  456]

M

M Tue Oct 09 15:42:50 2012

M  *** ERROR => ThCreateContextIds: pfcreate_sap_uuid failed (3) [thxxtool3.c  456]

N  *** ERROR => iCreateSecuritySessionID: UUID creation failed [sign.c       16125]

N  {root-id=100A5600000000000000000000000000}_{conn-id=32003300809667030000000000000000}_4325441

M

M Tue Oct 09 15:42:51 2012

M  *** ERROR => ThCreateContextIds: pfcreate_sap_uuid failed (3) [thxxtool3.c  456]

Until now I haven't found something in the Internet or SAP Notes to solve this problem.

Do you have maybe some ideas what I could do or where I can find clue for solution?

Kernel Release: 720 Level 300

Thanks and regards

Mark

[former_member291008]

Hello Mark,

Have you found a solution to this problem?

I have the same situation in a system with ECC 6.0 Kernel 720 SP 600 on Windows 2008 R2 with Oracle 11.2.0.2

Cheers!

Martin

[Former Member]

Hello Martin,

not really. Also SAP Support haven't found a solution for this problem. SAP only suggested to reinstall the whole system (OS and SAP) because in our case it was only a test system. So we installed a new system on a virtual OS but left the old system online (no virtual OS). Months later after virtualization of the old system we tried it again to start the SOA Manager and it worked. We don't know why and we haven't imported any SP's or something else since then.

I know that this is probably not the answer you hoped for and that this is most likely not a solution for you but I hope it can help you in any way.

Regards

Mark

[JPReyes]

I would try updating Kernel  300 with the latest disp+work package and give it another go.

Regards, Juan

[Former Member]

Hello Juan,

thanks for your quick response.

Kernel were updated last week (Patchlevel 300) with disp-work Version 7200.300.20.32040 .

Do you have maybe some other suggestions?

Regards,

Mark

[JPReyes]

The latest version of disp+work for 720 is 319.

look for the dw_319*******.sar in the DB independent part of the kernel in SMP

Regards, Juan

[Former Member]

Ok. I will download and import the lastest disp+work from SMP and will give you feedback as soon as possible.

Regards,

Mark

[Former Member]

Hello Juan,

unfortunately it doesn't work. Further more with the new disp+work the system don't comes up when I put the whole package (dw_319-10007272.sar) or only some parts of this into the system. Also a server restart haven't changed the result. Therefore I recovered to the "old" level (Patchlevel 300 / Disp-work level 7200.300.20.32040).

Do you have maybe some other ideas?

Regards,

Mark

[JPReyes]

Further more with the new disp+work the system don't comes up when I put the whole package (dw_319-10007272.sar) or only some parts of this into the system

dw package is not a full kernel, so you need to decompress it on top of your current kernel (300) for it to work. Make sure you take a copy of your kernel before overwriting it with the new package.

Regards, Juan

[Former Member]

Hello Juan,

I did exactly this. I made a copy of my current kernel and inserted the whole package into the kernel folder. Also I tried only parts of the package after the system doesn't comes up. I don't know what goes wrong here.

Regards,

Mark

[JPReyes]

Well, package dw_319-10007272.sar is for SAP KERNEL 7.20 64-BIT UNICODE Windows on x64 64

Does that match your system details?... if it does it should work. Also be aware that if you are using kernel 720_EXT then the package is other.

Regards, Juan

[Former Member]

Hello Juan,

first thanks for your continous support here.

Yes, it does match with my system:

• Windows Server 2003 R2 SP2
• Standard x64 Edition

Unfortunately it doesn't work. I copied the kernel folder, extracted dw_319-10007272.sar in a separate folder and copied this into the kernel folder. After starting sap the disp+work process breaks up after only a few seconds. I am getting following in the DEV Trace:

Wed Oct 10 10:49:48 2012

DpSigInt: caught signal 2

DpHalt: shutdown server >xxxxxxxx_XXX_00                          < (normal)

DpModState: change server state from ACTIVE to SHUTDOWN

DpHalt: stop work processes

Any ideas or suggestions?

Regards,

Mark

[JPReyes]

Whats on the dev_w* logs?

Regards, Juan

[Former Member]

Unfortunately nothing. The dev_w* logs only shows my last "normal" shutdown.

Regards,

Mark

[JPReyes]

There has to be more than that, if the workprocess are not even attempting to start then check dev_disp for errors, also can your do an R3trans -d  and post errors.

Regards, Juan

[Former Member]

Hello Juan,

Here dev_disp:

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "720"

---------------------------------------------------

sysno      00

sid        XXX

systemid   562 (PC with Windows NT)

relno      7200

patchlevel 0

patchno    300

intno      20020600

make       multithreaded, Unicode, 64 bit, optimized

profile    \\XXXXXX\sapmnt\XXX\SYS\profile\XXX_DVEBMGS00_XXXXXX

pid        1292

kernel runs with dp version 134000(ext=119000) (@(#) DPLIB-INT-VERSION-134000-UC)

length of sys_adm_ext is 588 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 1292) [dpxxdisp.c   1315]

    shared lib "dw_xml.dll" version 300 successfully loaded

    shared lib "dw_xtc.dll" version 300 successfully loaded

    shared lib "dw_stl.dll" version 300 successfully loaded

    shared lib "dw_gui.dll" version 300 successfully loaded

    shared lib "dw_mdm.dll" version 300 successfully loaded

    shared lib "dw_rndrt.dll" version 300 successfully loaded

    shared lib "dw_abp.dll" version 300 successfully loaded

    shared lib "dw_sym.dll" version 300 successfully loaded

    shared lib "dw_aci.dll" version 300 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3900

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

Wed Oct 10 11:22:17 2012

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  6423]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: write dp-profile-values into sys_adm_ext

DpIPCInit2: start server >XXXXXX_XXX_00                          <

DpShMCreate: sizeof(wp_adm)        65664    (2264)

DpShMCreate: sizeof(tm_adm)        5517056    (27448)

DpShMCreate: sizeof(wp_ca_adm)        64000    (64)

DpShMCreate: sizeof(appc_ca_adm)    64000    (64)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/1384064/1384080

DpShMCreate: sizeof(comm_adm)        1384080    (2744)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm)        0    (296)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm)        0    (80)

DpShMCreate: sizeof(vmc_adm)        0    (2152)

DpShMCreate: sizeof(wall_adm)        (41664/42896/64/192)

DpShMCreate: sizeof(gw_adm)    48

DpShMCreate: sizeof(j2ee_adm)    3952

DpShMCreate: SHM_DP_ADM_KEY        (addr: 000000000CA90050, size: 7197568)

DpShMCreate: allocated sys_adm at 000000000CA90060

DpShMCreate: allocated wp_adm_list at 000000000CA93070

DpShMCreate: allocated wp_adm at 000000000CA93260

DpShMCreate: allocated tm_adm_list at 000000000CAA32F0

DpShMCreate: allocated tm_adm at 000000000CAA3340

DpShMCreate: allocated wp_ca_adm at 000000000CFE6250

DpShMCreate: allocated appc_ca_adm at 000000000CFF5C60

DpShMCreate: allocated comm_adm at 000000000D005670

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 000000000D157510

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated gw_adm at 000000000D1575C0

DpShMCreate: allocated j2ee_adm at 000000000D157600

DpShMCreate: allocated ca_info at 000000000D158580

DpShMCreate: allocated wall_adm at 000000000D158610

DpCommAttachTable: attached comm table (header=000000000D005670/ft=000000000D005680)

DpSysAdmIntInit: initialize sys_adm

rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

dia token check not active (15 token)

MBUF state OFF

DpCommInitTable: init table for 500 entries

DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

rdisp/queue_size_check_value :  -> on,50,30,40,500,50,500,80

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> EsILock: use spinlock for locking

<ES> InitFreeList

<ES> block size is 4096 kByte.

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 2044 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 96 MB

DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

MPI: dynamic quotas disabled.

MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

Wed Oct 10 11:22:18 2012

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.4 3.4 4.1) [dpxxdisp.c   1701]

***LOG Q0K=> DpMsAttach, mscon ( XXXXXX) [dpxxdisp.c   12520]

MBUF state LOADING

DpStartStopMsg: send start message (myname is >XXXXXX_XXX_00                          <)

DpStartStopMsg: start msg sent

CCMS uses Shared Memory Key 73 for monitoring.

CCMS: Initalized shared memory of size 60000000 for monitoring segment.

CCMS: Checking Downtime Configuration of Monitoring Segment.

CCMS: AlMsUpload called by wp 1024.

CCMS: AlMsUpload successful for D:\usr\sap\XXX\DVEBMGS00\log\ALMTTREE.DAT (1489 MTEs).

CCMS: start to initalize 3.X shared alert area (first segment).

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1296]

MBUF state ACTIVE

DpWpBlksLow: max wp blocks in queue is 800 (80 %)

MBUF component UP

DpMsgProcess: 1 server in MBUF

DpAppcBlksLow: max appc blocks in queue is 500 (50 %)

Wed Oct 10 11:22:28 2012

DpModState: change server state from STARTING to ACTIVE

Wed Oct 10 11:41:07 2012

DpSigInt: caught signal 2

DpHalt: shutdown server >XXXXXX_XXX_00                          < (normal)

DpModState: change server state from ACTIVE to SHUTDOWN

DpHalt: stop work processes

Wed Oct 10 11:41:08 2012

DpHalt: stop gateway

DpHalt: stop icman

DpHalt: terminate gui connections

DpHalt: wait for end of work processes

DpHalt: wait for end of gateway

DpHalt: waiting for termination of gateway ...

Wed Oct 10 11:41:09 2012

*** ERROR => [DpProcDied] Process died  (PID:1208  HANDLE:764  rc:0x0) [dpnttool2.c  147]

DpHalt: wait for end of icman

*** ERROR => [DpProcDied] Process died  (PID:3028  HANDLE:776  rc:0x0) [dpnttool2.c  147]

DpStartStopMsg: send stop message (myname is >XXXXXX_XXX_00                          <)

DpStartStopMsg: stop msg sent

Wed Oct 10 11:41:10 2012

DpHalt: sync with message server o.k.

DpHalt: detach from message server

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   12911]

MBUF state OFF

MBUF component DOWN

DpHalt: cleanup EM

***LOG Q05=> DpHalt, DPStop ( 1292) [dpxxdisp.c   11427]

Here R3trans -d:

This is r3trans version 6.23 (release 720 - 15.05.12 - 20:12:03).

unicode enabled version

R3trans=>sapparam(1c): No Profile used.

R3trans=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

r3trans finished (0000).

SAPSYSTEMNAME already exists in instance profile.

Regards,

Mark

[JPReyes]

trc file: "dev_disp", trc level: 1, release: "720"
---------------------------------------------------
sysno      00
sid        XXX
systemid   562 (PC with Windows NT)
relno      7200
patchlevel 0
patchno    300

As far as I can see the logs says you are still trying to start the system with kernel 300...  Where did you modify the kernel???...

On Windows new kernels should go on <Drive>:\usr\sap\<SID>\SYS\exe\uc\NT<architecture>\ so sapcpe can distribute the changes

Regards, Juan

[Former Member]

Exactly in this folder:

\usr\sap\XXX\SYS\exe\uc\NTAMD64

[Former Member]

Hello Juan,

I have downloaded now dw_318-10007272.sar and inserted it. This package is working. But I get still the same error when I call transaction SOAMANAGER (Unexpected error in kernel (was logged in the trace file)).

Regards,

Mark

[JPReyes]

Ok, Odd at least there was nothing wrong with the kernel update procedure... I think you should open an OSS message, at least you can tell them that you have tried with the latest dw packages

Regards, Juan

[Former Member]

Ok

I think that this will be the best too and will open a OSS message.

Nevertheless thank you very much for your help.

Regards,

Mark

[JPReyes]

Please update this message when you get the solution.

Regards, Juan