MD04 customer order line item not cleared away

[Former Member]

Hi,

There is a sales order for which the schedule line is not having any movement type associated , and the delivery is created , PGI is done (confirmation of service happens ) , but the items are normal Stock keeping units.

The Customer order is still showing open in MD04 screen , is there any way to update and clear away the sales orders.

Note : the standard program SDRQCR21.

Thanks

Karthi S

[Former Member]

Hi claire,

The Sales order is having the "A" in the VBAP table, It seems as there is no movt type included in the schedule line , MD04 is not getting any update from the sales , delivery flow back.

Wanted to check if the statistical goods movement will work in the standard SD process or not ?.

Thanks

Karthi S

[claire_yang]

Hi Karthi,

You may check in transaction OVZG and OVZ8, make sure flag "Rq" has been ticked.

Claire

[claire_yang]

Hi Kathi,

Please check the order in table VBAP. If VBAP-SUMBD is blank, then the inconsistency can not be correct by report SDRQCR21.

If so, you may ask your developer to write a small report to update the field VBAP-SUMBD = A, then run report SDRQCR21 to correct it.

Claire

[Former Member]

this seems to be update document flow problem to mark the sales order as complete.

Check copy control VTLA and item category setting for "Update document flow" and "Pos./neg. quantity" = '+'.

[Lakshmipathi]

One option is assign reason for rejection for that line item.  The other option is running the report which you yourself have indicated.  Have you run the report ?

G. Lakshmipathi

[Former Member]

Hi GL,

I have run the report it doesnt consider these orders , the delivery information or the goods issue information are not updating the MD04 - I understand this is due to the movement type missing in the sales order / schedule lines. But the customer is preffering this process to create a statistical delivery and hold the components in another storage location for customer based assembly and deliveries later in the flow, unable to come out with a new process.

Thanks

Karthi S