Article not visible in delivery with quantity zero

[Former Member]

Hi All,

Can you please help me with the following issue; kindly let me know step by step process.

I have a day last month on which when I am trying to do a delivery for an Order, one of the materials(eg. XXXXXX) was showing up in delivery doc with quantity zero.

That was only for one day and afterwards the system is working fine and I can see the same material with quantity zero in delivery document.

Look forward to your inputs.

Regards,

Kiran

[suman_sardar2]

Hi Kiran,

Can you mind sharing the SAP Message No at the time of delivery,

Thanks,

Suman

[Former Member]

Hi Suman,

Thank you for the reply.

This was a production issue.. I dont have SAP error message number.

All I understood while interacting with the user is that there might be some technical problem on a particular day which was passed onto production.

Their normal process is:

In sale order, even if an article has no stock it still should be seen in the delivery document with zero quantity; Sales order status will be completed.

I discussed this issue with my technical consultant and now he is working on the issue.

Thank you once again for the response.

Regards,

Kiran

[former_member184065]

Hi,

First of all ,What you have done before this.

Put some inputs on your query (Scenario).

Thanks,

Naren