Update Date and duration in ZMIN

[Former Member]

Hello experts!

I copied SMIN in ZMIN. I adjusted even the service contract!

But there is one problem:

Why dates it is not updated immediately at once at ZMIN incident creation? Recalculation of dates occurs for example at change of service profile

Help to correct a problem?

[dmitry_udot3 · Accepted solution]

Hello, Dmitry!

Have you update values in tables CRMV_SRQM_DATSTA and AISTATUS_SLA according new status schema of your  ZMIN trunsaction?

[Former Member · Accepted solution]

Thanks!