"An error occured at session creation" in Web Intelligence

[Former Member]

Hi, I'm trying to open for the first time the Web Intelligence,

I have the client installed on my pc, and the server on the server.

but when I'm trying to open the Web Intelligence.... gives-me that

An error occured at session creation
com.sap.webi.client.toolkit.exception.WIException: initContainer failed : java.lang.UnsatisfiedLinkError: com.businessobjects.cdz_inproc.client.JniFacade.initContainer(Lcom/businessobjects/cdz_inproc/client/JniContainerInfo;Lcom/businessobjects/cdz_inproc/client/InvocationStatus;)V
          at com.sap.webi.client.toolkit.exception.WIExceptionFactory.create(WIExceptionFactory.java:18)
          at com.sap.webi.client.toolkit.internal.WebIEngineRCImpl.start(WebIEngineRCImpl.java:105)
          at com.sap.webi.client.toolkit.SessionContextManager.startWebiEngine(SessionContextManager.java:206)
          at com.sap.webi.client.toolkit.SessionContextManager.createSessionContext(SessionContextManager.java:186)
          at com.sap.webi.ui.context.managers.SessionsManager.loginAndGetSessionContext(SessionsManager.java:315)
          at com.sap.webi.ui.context.managers.SessionsManager.logOnRepository(SessionsManager.java:221)
          at com.sap.webi.ui.context.managers.SessionsManager.initFirstSession(SessionsManager.java:137)
          at com.sap.webi.ui.context.managers.SessionsManager.initFirstSession(SessionsManager.java:201)
          at com.sap.webi.ui.RichClientMain$InitWorker.doInBackground(RichClientMain.java:253)
          at com.sap.webi.ui.RichClientMain$InitWorker.doInBackground(RichClientMain.java:223)
          at javax.swing.SwingWorker$1.call(SwingWorker.java:278)
          at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
          at java.util.concurrent.FutureTask.run(FutureTask.java:138)
          at javax.swing.SwingWorker.run(SwingWorker.java:317)
          at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
          at java.lang.Thread.run(Thread.java:619)
Caused by: com.businessobjects.cdz_inproc.client.ContainerException: initContainer failed : java.lang.UnsatisfiedLinkError: com.businessobjects.cdz_inproc.client.JniFacade.initContainer(Lcom/businessobjects/cdz_inproc/client/JniContainerInfo;Lcom/businessobjects/cdz_inproc/client/InvocationStatus;)V
          at com.businessobjects.cdz_inproc.client.CollocatedContainer.init(CollocatedContainer.java:215)
          at com.businessobjects.cdz_inproc.client.CollocatedContainer.init(CollocatedContainer.java:124)
          at com.sap.webi.client.toolkit.internal.WebIEngineRCImpl.start(WebIEngineRCImpl.java:98)
          ... 15 more

what can i do to correct that problem ?

tks

[Former Member]

In my case, the root cause was Firewall

As a workaround, you could try:

1. Turn Off network connection (WiFi, LAN etc.)

2. Start Web Intelligence Rich Client

3. Turn On network connection

Regards

Marcin

[Former Member]

This message was moderated.

[Former Member]

Hi Joao,

I too faced the exact issue recently and I found the Servers were disabled in the CMC. I went on to enable all the servers and services  & tried to log on to Webi both in Rich Client and BI launch pad. It worked for me and never had this issue again.

Regards

Suman

[Former Member]

Sorry pll but no one have other solution ?! 😐

tks, regards

[Former Member]

Hi Joao,

Wich version of BO do you use ?? Did you open Webi from the server??

Try to redeploy your war files.

BO XI 3.1 in commands prompts : wdeploy tomcat55 deployall

BO 4.0 : Use the wdploy tools and select deploy all

[former_member202789]

Hi Joao,

1: Have you installed Webi Rich Client from BO Client Tool Installation or through InfoView Link?

2: Make BO server host file entry on Webi rich Client Box and then try to connect.

2: If it is still not working then Install Network Monitor on your Client machine and you will find all the network communication happening under this Webi rich client Application.

3: You will see the ports that the Webi Rich Client is trying to connect to on server.

4: On the Server > Using this list of ports from Net Mon, identify the Bo services coming in communication.

Note: you may run netstat –anb > netstat.log and then check the port in the log

5: Assign request port to all these services.

6: Run Telnet command from you Webi Rich Client box to BO server for the request ports you have assigned.

7: From this activity you will be able to know to which particular services is being used for communication and is not working.

8: Once you are able to telnet all the ports from the assigned request port, you should be able to connect Webi rich client to BusinessObjects Server.

Regards,

Animesh Kumar

[Former Member]

anyone have suggest ??....

regards

[former_member219634]

Hi Franco,

Please see this KB article to resolve the issue :

https://service.sap.com/sap/support/notes/1642091

Best Regards
Ines

[Former Member]

Ines,

I try it, even my firewall's (of client and server) are off.....

even that.. i try it to put Request Port with the number "48275" and reset the server....

but the problem persist......

i think it's not the same problem.... can u verify the number off the errors for example? it's the same problem right ?

[Former Member]

Hi,

I had the same issue with WebI RichClient (BO 4.0) and the root cause of this error was firewall.

I added WebIRichClient.exe to my firewall (McAfee) and I gave allow permission for all protocols.

Now RichCilient works fine.

Franco try to make your PC offline and then try to run WebiRichClient. It was working for me as a workaround.

Marcin