Repository Connect Failed: Account Locked

[Former Member]

Hi guys,

We have three users created in our MDM repository, and all three have locked including Admin account.

Is there any way we can regain access to the data?

Anything at all we can do to solve this?

Thanks

[Former Member · Accepted solution]

Hi Nasir,

In security reference guide for MDM, it talks about having emergency user in case of total loss of control on repository.

"The emergency user concept defines how to access a system in case of loss of all administrative user credentials.

To create a new password for the Admin user of an MDM repository, use the CLIX command repEmergencyAdminUserSetPassword. For complete information about this command, see Console reference guide section CLIX Command Line Interface"

You can try using this command to set new password for Admin user and use that password to unlock other users as well. Kindly check and let me know the results.

Thanks and Regards,

Ankush

[Former Member]

HI Nasir,

These two threads talk about the same issue -

http://scn.sap.com/message/11004799

http://scn.sap.com/message/4814723

MDS Scone setting in MDS.ini should help you achieve this,please dont forget to restart the server once you have changed the value in this parameter.

Thanks,

Ravi