Error while opening GDS console

[former_member193585]

Hi Experts.

We are getting below error while opening GDS console.

"MDM not available, Please contact your administrator".

We have checked all configuration properties like MDM server, MDM Admin User, MDM repository etc.

And while we check default trace of  CE server we found below logs.

Failed to initialize role user manager. Error occured while Loading   and   Error retrieving GDS Users List

Caused by: com.sap.gds.exceptions.GDSException: Error retrieving GDS Users List

at com.sap.gds.core.bl.roleusermgr.RoleUserManager.getGdsUsersList(RoleUserManager.java:2111)

at com.sap.gds.core.bl.roleusermgr.RoleUserManager.loadUserLinksToRoles(RoleUserManager.java:269)

... 153 more

Caused by: java.lang.NullPointerException: while trying to invoke the method com.sap.mdm.session.UserSessionContext.getRegionLocale() of an object loaded from field com.sap.gds.core.bo.user.MdmUser.m_userSessionContext of an object loaded from local variable 'this'

at com.sap.gds.core.bo.user.MdmUser.<init>(MdmUser.java:73)

at com.sap.gds.core.bl.roleusermgr.RoleUserManager.getGdsUsersList(RoleUserManager.java:2106)

... 154 more

#

#2.0 #2012 09 19 11:59:37:762#0-500#Error#com.sap.gds.core.bl.roleusermgr.RoleUserManager#

##sap.com/is~gds~core~app#001E0B21CA9E0B6400000006000065D8#34219650000000004#sap.com/is~gds~core~app#com.sap.gds.core.bl.roleusermgr.RoleUserManager.RoleUserManager()#Guest#0##E81B0FBE027A11E29EEE0000020A2682#e81b0fbe027a11e29eee0000020a2682#e81b0fbe027a11e29eee0000020a2682#0#Thread[HTTP Worker [@1666859591],5,Dedicated_Application_Thread]#Plain##

Failed to initialize role user manager. Error occured while Loading #

Could anyone please help.

[Former Member]

Hi,

Could you check if MDM sever and repository are up and running.

Thanks,

Narendra