Service marketplace authorizations

[Former Member]

Dear Experts,

I have an issue with Servicemarket place authorization. I have removed authorization to REQUEST LICENSE KEYS for all the users in the market place. This is the way did for removing authorization to all the users:

Data Admin --> user data -->Mass updates of Authorizations--> searched and selected all users --> Delete authorizations button --> selected Request license Key authorization and continued. Now the system has deleted this authorization from all users.

Now the issue is I wanted to add this authorization for specific users. When I tried to add this REQUEST LICENSE KEYS autorizaiton, i could not find this authorization from the list of authorizations to select and add it to the user. I am not sure what had happened. Please help on how to fix this issue.

I appreciate your help.

Thank you

Swathi

[Former Member]

Hi Swathi,

You won't see the authorization on SMP if its not assigned to your ID. Did you delete the authorizaation from your SMP user ID as well?

Thanks

Sandipan

[Former Member]

Yes  Sandipan. I have deleted the authorization from my ID as well. I have to assign back this authorization back to myself and few other users. Please advise.

Thanks,

Swathi

[Former Member]

Hi Swathi,

Unfortunately you will not be able to assign this authorization unless your SMP user has been assigned with it. You may request one of the super-users of your company to assign the authorization to you.

Thanks

Sandipan

[Former Member]

Thank you Sandipan. My issue is resolved.