Issue while opening PO PDF on Supplier portal with only one vendor

[former_member209801]

Hi All,

I am facing the below issue while opening  PO PDF on Supplier portal with only one vendor  and for other vendors it is working fine. Only for the PO’s created for the vendor are not able to View the PO PDF on Supplier portal. Print preview and PDF view at SAP ECC back end system are correctly displayed.

Please provide your inputs.

Thanks,

Vamsi

[Former Member · Accepted solution]

Hi,

Check admin rights on the supplier system and then

Logical system name and port is defined/assign or not.

You need two person to consult, for sys admin rights meet with IT Admin and for Logical system & Port definition meet with SAP IDoc/SAP Basis guys or check some basic steps as given below.

In order to send PO, your Basis team must configure the system first so that external sys can be send out from SAP.  If it is not configured, no settings you do on MM will work.

1. You must maintain email address in vendor master data.

2. The same applies to your user master data.  For the output type for default values, a communication strategy needs

to be maintained in the Customizing that supports the e-mail. You can find the definition of the communication strategy in the

Customizing via the following path:

(SPRO -> IMG -> SAP Web Application Server -> Basic Services -> Message Control -> Define Communication Strategy).

As a default, communication strategy CS01 is delivered. This already contains the necessary entry for the external communication. Bear in mind that without a suitable communication strategy it is not possible to communicate with a partner via Medium 5 (external sending).

3. Use the standard SAP environment (program 'SAPFM06P', FORM routine 'ENTRY_NEU' and form 'MEDRUCK') as the processing routines.

4. In the condition records for the output type (for example, Transaction MN04), use medium '5' (External send).

5. You can use Transaction SCOT to trigger the output manually. The prerequisite for a correct sending is that the node is set correctly. This is not described here, but it must have already been carried out.

6. To be able to display, for example, the e-mail in Outlook, enter PDF as the format in the node.

Thanks & Regards

Sanjeet Kumar

[former_member209801 · Accepted solution]

Hi Sanjeet,

Thanks for your reply.

Here my issue is PO pdf is not opening on Supplier portal.

The PO is successfully reaching Supplier Portal for this A vendor. I am able to view PO PDF for other B,C....Z vendors but not able to view PO PDF for that particular A Vendor on Supplier portal from the same backend system.  Print preview and PDF view at back end  are correctly displayed for vendor A.

Thanks,

Vamsi

[Former Member · Accepted solution]

Hi Vamsi,

Then check Adobe Reader is installed on supplier system. If  not able to check on supplier's system, then you should check on another testing system where all other Vendor working.Please check to open normal PDF file then test it, or meet with IT guys.

Thanks

Sanjeet Kumar

[Former Member · Accepted solution]

Hi Vamsi,

Can you find out if this Vendor A was ever able to open POs as PDFs on the supplier portal earlier.

If he is a new supplier registered then he should check if he has appropriate Adobe reader.

Hope this helps.

Thx

MJ

[Former Member]

I think there is nuthing wrong with SAP system. Coordinate with local IT team for this.

[Former Member]

Hi,

It seems the issue with PDF reader version.

You can compare with other vendor's PDF version and update the version.

You can also install some other PDF readers like FOXIT and check.

With Regards,

Malay

[Former Member]

Hi,

If its working fine in SAP then Output type on supplier portal not defined for that vendor.

Is it new vendor. best way to compare with working vendor on portal.

there is missing output path chech once or consult with portal owner.

Thanks

Sanjeet