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Error at startinstance 24th phase while installing sap erp6.0 on suse linux 10 on oracle ..

Former Member
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SAPINST.LOG

Starting SAP Instance DVEBMGS00
------------------------------
Startup-Log is written to /home/devadm/startsap_DVEBMGS00.log
Instance Service on host hari started
Instance on host  started

INFO 2011-09-11 03:02:30.304
State of instance DEV/DVEBMGS00 changed from ABAP: UNKNOWN to ABAP: UNKNOWN.

INFO 2011-09-11 03:02:49.622
State of instance DEV/DVEBMGS00 changed from ABAP: SHUTDOWN to ABAP: SHUTDOWN.


ERROR 2011-09-11 03:11:49.762
CJS-30149  ABAP processes of instance DEV/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:00 minutes. Giving up.

ERROR 2011-09-11 03:11:49.911
FCO-00011  The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|1|0|start was executed with status ERROR ( Last error reported by the step :ABAP processes of instance DEV/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:00 minutes. Giving up.).

INFO 2011-09-11 07:06:03.678
An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|1|0|start".

INFO 2011-09-11 07:06:12.172
Creating file /tmp/sapinst_instdir/.lastInstallationLocation.

INFO 2011-09-11 07:06:12.534
Creating file /tmp/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/__instana_tmp.xml.

DEV_DISP.LOG

ShmProtect( slot Index 61 )
ShmProtect( Mode: 0 )
ShmProtect( before shmdt )
ShmProtect( after shmdt )
ShmProtect( before shmat )
ShmProtect( after shmat )
ShmProtect: shmat key 62 prot 3/0 done
ShmCreate( 62, 0, 2, -> 0x0x2ac2024fc000 )
MpiCleanup() -> 0
removing Semaphore-Management
closing connect handles (dgm + tcp)
DpDelSocketInfo: del info for socket 0 (type=2)
NiICloseHandle: shutdown and close hdl 0 / sock 9
DpDelSocketInfo: del info for socket 1 (type=1)
NiICloseHandle: shutdown and close hdl 1 / sock 10 - sock 11
***LOG Q05=> DpHalt, DPStop ( 12637) [dpxxdisp.c   10700]
*** shutdown completed - server stopped ***

Good Bye .....


DEV_W0.LOG

B   max_blocking_factor =   5, max_in_blocking_factor      =   5,
B   min_blocking_factor =   5, min_in_blocking_factor      =   5,
B   prefer_union_all    = 0,  prefer_join                 =   0,
B   prefer_fix_blocking =   0, prefer_in_itab_opt          =   1,
B   convert AVG         = 0,  alias table FUPD            = 0,
B   escape_as_literal   = 1,  opt GE LE to BETWEEN        = 0,
B   select *            =0x0f,  character encoding          = STD / <none>:-,
B   use_hints           = abap->1, dbif->0x1, upto->2147483647, rule_in->0,
B                         rule_fae->0, concat_fae->0, concat_fae_or->0
M  ThVBMarkOldRq: no old update requests found
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThVBMark: modify not yet booked update requests
M  ThVBSearchEntries: no update requests with vbstate/vbrc1/vbrc2/vbrc3 255/246/250/250 found
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThVBSearchEntries: no update requests with vbstate/vbrc1/vbrc2/vbrc3 1/252/249/249 found
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThVBSearchEntries: no update requests with vbstate/vbrc1/vbrc2/vbrc3 255/255/255/255 found
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThVBSearchEntries: no update requests with vbstate/vbrc1/vbrc2/vbrc3 1/1/249/249 found
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThVBMark: no vb-requests with vbrc THVBAUTOSYSEXEC found
M  ThICommit3: full commit, set time, keep resources, redispatch
M  ThICommit3: commit and keep resources
M  ThICommit3 o.k.
M  ThVBMark o.k.
M  ThVBAutoStart: update-auto-delete
M  ThToVB: send to v1 server >hari_DEV_00 <
M  ThISendMsg: send message (1) to server (wp) with name >hari_DEV_00                             <
M  ThIncrMsgCount: msg_count of T16/M0 is 1
M  ThISndName: send to name: >hari_DEV_00 <
M  ThISend: (tm/user/type/info = 16/SAPSYS      /0x2000/0x0, mode_deleted=0)
M    MSG_NAME
M  in_ThErrHandle: 1
M  ThIErrHandle: new stat of W16 is WP_SHUTDOWN   
M  ThIErrHandle: I'm during shutdown
M  PfStatDisconnect: disconnect statistics
M  Entering ThSetStatError
M  invalidate act fields from T16/M0
M  ThShutDownServer: shutdown server
M  PfStatIndInit: Initializing Index-Record
M  PfWriteIntoFile: copied shared buf (0 bytes) to local buf
M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M  Entering ThReadDetachMode
M  call ThrShutDown (1)...
M  ***LOG Q02=> wp_halt, WPStop (Workproc16 12677) [dpuxtool.c 260]
M  Good Bye .....

Kindly help me out from this log 


Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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I am closing the thread

Former Member
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can you paste following trace ( current 😞

1.oracle alert_<SID>

2. dev_disp

3. stderr0, stderr1, stderr2 if available

Run R3trans -d with <Sid>adm check the result. Also try start the SAP manually with startsap if successful retry the installation step.

former_member189725
Active Contributor
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can you please paste log of dev_w16?

Regards

Ratnajit

Former Member
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it's wrongly named as dev_w0 while entering the data it is dev_w16 only

former_member189725
Active Contributor
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Suggest you to to stop the sap instance . Clean the shared memory(cleanipc)  and try to start the instance manually. Can you check the update workprocesses , have atleast 1 V1 update wp  and 1 V2 update workprocess.

Also reduce the number of dialog and background wp to start with .

Regards

Ratnajit

Former Member
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I did as you suggested me , after that its giving me this error

WARNING 2011-09-12 16:42:01.322
Connect to message server (hari/3900) failed: NIECONN_REFUSED.

ERROR 2011-09-12 16:42:01.333
CJS-30087  Instance DEV/DVEBMGS00 [ABAP: MSNOTRUNNING] did not stop after 5:00 minutes. Giving up.

ERROR 2011-09-12 16:42:01.872
FCO-00011  The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|1|0|start was executed with status ERROR ( Last error reported by the step :Instance DEV/DVEBMGS00 [ABAP: MSNOTRUNNING] did not stop after 5:00 minutes. Giving up.).

former_member189725
Active Contributor
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Please check if the message server is up ?

If you have an ASCS instance , please restart the ASCS instance .

stopsap r3 ASCS<XX> ; cleanipc <instance_no> ; startsap r3 ASCS<XX>

Also in the /etc/services file , check if the below entry exist

sapms<SID>    3600/tcp

Regards

Ratnajit

Former Member
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I have done all above things which you mentioned over here  and  there is also

sapms<SID>3600/tcp   in etc /services, but still i am facing same problem .
former_member189725
Active Contributor
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is the message server a part of the central instance or you have an ASCS instance ?

You need to stop all the SAP instances on the host and clean the IPC (cleanipc <instance_no> remove)

Then start the SAP instances.

Regards

Ratnajit

Former Member
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I Have ASCS instance only

I cleared IPC objects also

but it's giving me the same error

former_member189725
Active Contributor
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I suggest you reboot the OS and probably the issue will subside .

Regards

Ratnajit

Former Member
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I Tried after reboot also