09-07-2012 7:01 AM
Hi,
We have an issue wherein the SNC Name field automatically gets populated with the value: SNCName for all CUP requests.
As a result; after every change in a user's account, the SNC tab gets overwritten with SNCName & has to be manually corrected in SU01.
We have'nt made any config changes...this started happening all of a sudden.
We're on GRC 5.3 SP 18.
Please advise.
Thank you.
Saba.
09-07-2012 12:45 PM
Hi Saba,
Please confirm the default value for SNC information in CUP > Configuration > End
User Personalization.
Kindly check that the SNC is configured as per the sap note-1177556.
Hope this infomrtaion helps.
Best Regards,
Nandita
09-07-2012 12:45 PM
Hi Saba,
Please confirm the default value for SNC information in CUP > Configuration > End
User Personalization.
Kindly check that the SNC is configured as per the sap note-1177556.
Hope this infomrtaion helps.
Best Regards,
Nandita
09-25-2012 10:45 AM
Thanks Nandita,
Under Configuration-->Request Form Customization, we had an incorrectly maintained Default value for SNC.
Thank you.