Warning in ITSM setup

[Former Member]

Hi,

I'm using SOLMAN_SETUP to configure ITSM.

I've completed 3 steps, but I can't access the 4th - "Configure Landscape".

I'm getting a warning "No Scope selected for the Configure Landscape", which prevents me from accessing this step.

Display help shows the following:

No Scope selected for the Configure Landscape

Message no. SISE_CONF265

Diagnosis

The Step Configure Landscape is Scope Definition dependent, but there is no Scope selected for the current session.

System Response

The navigation to the step Configure Landscape is blocked until the Scope Definition is set.

Procedure

Go To step Scope &V2& Definition and set the Scope value for the current session.

But I can't find step "Scoep Definition" anywhere in SOLMAN_SETUP. Where is this step located?

Can you please help me?

Best regards,

Nerijus.

[Former Member]

NISHTHA KHANDELWA

Could you solve this issue?

If yes, what was the solution?

Thanks in advance,

Dany Anderson

[former_member217745]

Hi Dany,

Extended Id of my solution manager was different in solman_setup transaction and in LMDB.

There was need to change below two things in Solman:

1. Change the extended ID .
2. Set GUID for system solman on working client  in LMDB with a report.

   Report name -  RLMDB_RESTORE_GUID

Thanks

Nishtha

[former_member217745]

Hi Dany Anderson Alves

Is that resolved your Issue ?

Thanks

Nishtha

[former_member217745]

Hii,

Had anybody got the solution ,I am also facing the same issue and my solution manager is on SP11.

Thanks

Nishtha

[Former Member]

hi ,

I am facing same issue,the note 1755218 can't be applied on slm at SP11.

Pls help me.

Thanks,

[Ambarish]

Hi,

I am facing same issue however Snote is not applicable because I am at SP10.

No note found yet.

Thanks,

Ambarish

[former_member417571]

Hi Ambrish,

Same condition, Hopefully u resolved the problem could you please let me know.

Regards,

Vishal Srivastava

[Former Member]

Hi,

please do the step Define scope, it will be under technical monitoring,

solman_setup->Technical monitoring -> system monitoring -> in 4. Define scope

it is nothing but selecting the system or scenario for your configuration,

Please check

Thanks

Jansi

[Former Member]

That did not help.

I wrote to SAP and they have created this note which fixed the issue: 1755218

This is only relevant for SPS 06.

[Former Member]

Hello Nerijus,

Thanks for the note work  for me

BR,

SAPFan

[raquel_pereiradacunha]

Hi Nerijus,

Thanks for coming back to the thread and giving the solution. It worked for me too. (I'm using SPS06).

Best regards,

Raquel

[Former Member]

anyone?