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Order reason for line item wise

gino_babu2
Participant
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Hi Gurus

We have a scenario where we need to give reason for returns (order reason) for each line item while processing returns order. But in the standard screen, we got an option only to give order reason for the entire document, not for line item wise. Please let me know if there is any way to give order reason for each line item in returns order.

Regards

Sidhu

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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HAI  GINO PL CHECK THIS LINK

it is very helpful order reason is not possible in item leval for that u need to create customised field

http://scn.sap.com/message/13517648#13517648

Former Member
0 Kudos

Hi Siddhu,

In Sales order, at item level, you can define a custom field in Additional data A or B fields and you can enter the reason code there. Maintain Reason code and description in one custom table.

So the user can pick only the valid reason as described in the custom table and also, you can print the reasons in outputs also.

Hope this will help you in :

1. Maintaining order reson at item level

2. Extracting this fields into reports

3. Extracting this field into output forms

4. Also you can setup authorization rules, stating that only these users are eleigible to create sales orders with these reasons (if you want)

Hope this helps

Regards

Raju

siva_vasireddy2
Active Contributor
0 Kudos

Hi Sidhu,

            The standard sap system does not have Reason Item level,instead you can better go for Text Determination at Item Level.

Shiva

od_manikandan
Active Contributor
0 Kudos

Hai Mr. Sidhu,

In the return order,

Click on your item Meterial

GO to Item -- SAles A

In the bottom : Reason for rejection

Assign as per the item wise rejections

Thanks and Regards,

Mani

gino_babu2
Participant
0 Kudos

Hi Mani

If I give reason for rejection, I wont be able to process the sales order to delivery.

Former Member
0 Kudos

Hi

If you give reason for rejection then system will not allow to create delivery.

Also on initial sales screen big tab is available REASON FOR REJECTION.

You can reject at header level also and individual item level also.

Regards,

Kapil