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Rants regarding SySam License Server and SUP 2.1.3

markteichmann
Product and Topic Expert
Product and Topic Expert
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Recently I installed our SUP Development Server. Because the server is located in a data center I can only access it via a Remote Desktop Session.

That means I am not allowed to use unserved licenses

Therefore I downloaded and installed a SySam license server and generated a served license. This seem to work.

But after installing the updates for 2.1.3 I found another Sysam installation in the path

C:\Sybase\UnwiredPlatform\Servers\UnwiredServer\sysam-2.2

Should I use the updated version 2.2 of Sysam now? Is there any documentation how I can change the currently installed Windows service that uses Sysam 2.0 in order to make use of Sysam 2.2?

EDIT: I just saw that I also installed version 2.2 of Sysam before the upgrade. It only installs in the directory SYSAM-2_0 by default.

So the version thing seems ok for now.

Still strange is that the server status from lmtools shows the following error:

lmgrd is not running: Cannot connect to license server system.

The license server manager (lmgrd) has not been started yet,

the wrong port@host or license file is being used, or the

port or hostname in the license file has been changed.

Server name:   xxxxxx

License path:  @xxxxxxxx;

FLEXnet Licensing error:-15,570

For further information, refer to the FLEXnet Licensing documentation,

available at "www.macrovision.com".

while the log looks good:

19:06:14 (lmgrd) pid 932

19:06:14 (lmgrd) Detecting other license server manager (lmgrd) processes...

19:06:14 (lmgrd) Done rereading

19:06:14 (lmgrd) FLEXnet Licensing (v11.6.1.0 build 66138 x64_n6) started on xxxxx (IBM PC) (9/4/2012)

19:06:14 (lmgrd) Copyright (c) 1988-2008 Acresso Software Inc. All Rights Reserved.

19:06:14 (lmgrd) US Patents 5,390,297 and 5,671,412.

19:06:14 (lmgrd) World Wide Web:  http://www.acresso.com

19:06:14 (lmgrd) License file(s): C:\Sybase\SYSAM-2_0\licenses\xxxxxx_201208310356.lic

19:06:14 (lmgrd) lmgrd tcp-port 27000

19:06:14 (lmgrd) Starting vendor daemons ...

19:06:14 (lmgrd) Started SYBASE (pid 5984)

19:06:14 (SYBASE) FLEXnet Licensing version v11.6.1.0 build 66138 x64_n6

19:06:14 (SYBASE) Using options file: "C:\Sybase\SYSAM-2_0\licenses\SYBASE.opt"

19:06:14 (SYBASE) Server started on xxxxxxxxx for:

19:06:14 (SYBASE) SUP_ENTDEV (consisting of:                    SUP_BASESRVR)

19:06:14 (SYBASE) SUP_BASESRVR

19:06:14 (SYBASE) EXTERNAL FILTERS are OFF

19:06:14 (SYBASE) Report log started (+C:\Sybase\SYSAM-2_0\log\SYBASE.rl).

19:06:14 (SYBASE) Debug log started (+C:\Sybase\SYSAM-2_0\log\SYBASE.log).

19:06:14 (SYBASE) Server started on xxxxxxx for:

19:06:14 (SYBASE) SUP_ENTDEV (consisting of:                    SUP_BASESRVR)

19:06:14 (SYBASE) SUP_BASESRVR

19:06:14 (lmgrd) SYBASE using TCP-port 61178

20:50:33 (SYBASE) TCP_NODELAY NOT enabled

20:50:33 (SYBASE) OUT: "SUP_ENTDEV" SYSTEM@xxxxx 

20:50:33 (SYBASE) OUT: "SUP_BASESRVR" SYSTEM@xxxxxxx 

P.S. From a customers perspective the whole licensing thing does not interest me at all. This is a good example how you can torture your paying customers with things that they don't need. I hope SUP will use a different solution to check the license in the future

Message was edited by: Mark Teichmann

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Answers (1)

RMueller-Cajar
Explorer
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Even better I cannot Install the SySAM server into a directory with "spaces in the name". Thus it cannot be installed in Program Files...

Welcome to pre 1995! At least it accepts filenames larger than 8 characters (I think). How can a billion dollar company stuff that up?