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SAP TM Optimizer run failed

Former Member
0 Kudos

Hello together,

we confirgured a SAP TM 8 System an during the optimizier process of the nwbc we get some error. After installation of the SCM Optimizer manual planning works. Now there are problems by using optimizer planning in the Transportation Cockpit of the NWBC and we can´t find the problem. The only error msg we get is "Optimizer run failed". 

Does anybody know this error msg and can help us?

Thanks and regards,

Christoph

Accepted Solutions (1)

Accepted Solutions (1)

thomas_engelmann
Explorer
0 Kudos

Hello Christoph!

It looks lik the optimization engine didn't even start. You can check that if you see an entry in the transaction rcc_log.

Please open a ticket to examine that issue.

Best Regards,

Thomas

Former Member
0 Kudos

Hi Thomas,

thanks for your reply. i use transaktion rcc_log and get the following display (see below).

do you think it depends on the settings of the optimzers or can it be up to the master data?

Best Regards

Christoph

thomas_engelmann
Explorer
0 Kudos

Hello Christoph!

The engine itself has startet, as we can see in the rcc_log. you may have a look into the "Optimiererdateianalys" in the result-section. The optimizer should show some explanation why freight units are not scheduled.

If this does not help, we need a support ticket to have a look onto the data.

Best Regards,

Thomas

Former Member
0 Kudos

Hi Thomas,

I think there is no error message why freight units are not scheduled.

but maybe I not look to the right point ?! (jpg) Can i display an error message in the Optimizer File Analysis (Optimiererdateianalyse) ?

We configured the TM 8 with the following guides :

T55         Prerequisite Settings and Sample MasterData (ERP)

T56         Connectivity (ERP)

T57         Sales Order and Delivery Integration(ERP)

 

T58         Shipment Integration TM to ERP (ERP)

T60         Connectivity (TM)

T70         Master Data replication (ERP)

 

T63         Basic Settings and Sample Master Data(TM)

T65         Planning (TM)

T59         Shipment Integration ERP to TM (ERP)

T62         Shipment Integration ERP to TM (TM)

T64         Tendering (TM)

 

T66         Connectivity (PI)

 

T67         Shipment Integration ERP to TM (PI)

Now we want test the szenario "Less Than Truck Load vs. Full Truck Load (T76)". In Point 2.1 "Master Data and Organizational Data" we have checked again the master data.

 

Best Regards

Christoph

thomas_engelmann
Explorer
0 Kudos

Hallo Christoph!

Das .jpg zeigt die Daten die an den Optimierer verschickt werden. Der spannend Teil sollte unter dem Punt "Ausgabe" sein. du kannst uns noch das Archiv zum eintraqg in der rcc-log schicken, aber es sieht so aus als kommen wir um ein Support-meldung nicht herum.

Gruß,

Thomas

English translation via Google Translate:

Hello Christoph!

The jpg shows the data to be sent to the optimizer. The exciting part should be under the Punt "issue". You can contact us or send the file to the entry in the rcc-log, but it looks like we can not get to a support message.

regards,

Thomas

Message was edited by: Michael Appleby

Former Member
0 Kudos

Hallo Thomas,

vielen Dank schon einmal für deine Unterstützung!!! Wir haben das Ergebnis geöffnet, jedoch sind die darin enthaltenden Tabellen alle leer. Hast Du vll eine Idee, warum die Tabellen komplett leer sind? Haben gerade einen Basis-Berater unseres Unternehmens bzgl. der Supportmeldung informiert.
(Ist hiermit eine Meldung im OSS gemeint? Was soll in der Meldung stehen und möchtet ihr euch auf das System schalten lassen?)

Grüße

Christoph

English version with help from Google Translate

Hello Thomas,

Thanks already for your support! We have opened the result, but the fact tables containing all empty. Do you have any idea why the tables are completely empty? We have just informed a Basis consultant with respect to the support message.

(What's meant by a message in OSS? What should appear in the message and do you want us to let you access the system?)

regards,

Christoph

Message was edited by: Michael Appleby

thomas_engelmann
Explorer
0 Kudos

Hallo Christoph!

Legt eine OSS-Meldung an mit "Optimitere liefert kein Ergebnis" und macht das System schon mal auf.

Gruß,

Thomas

English Translation with help from Google Translate:

Hello Christoph!

 

Create an OSS message with "Optimization no result" and causes the system to fail to process.

regards,

Thomas

Message was edited by: Michael Appleby

Former Member
0 Kudos

Hallo Thomas,

ich habe die IT- Abteilung nun kontaktiert, um eine OSS- Meldung zu erhalten. Sobald ich dort eine Rückmeldung bekomme werde ich mich melden.

Viele Grüße

Christoph

English Translation with the help of Google Translate

Hello Thomas,

I have contacted the IT department now to get an OSS message. Once, I get a response I'll be in touch.

Thanks,

Christoph

Message was edited by: Michael Appleby

Former Member
0 Kudos

Hallo Thomas,

unsere IT- Abteilung beschäftigt sich immer noch mit der Support- Meldung. Wir haben uns jetzt noch einmal das Log- File zum Optimizer- Prozess angeschaut, indem die Fehlermeldung angezeigt wird. Vielleicht kann man anhand dieser Meldung schon den Fehler erkennen?

English Translation provided with assistance from Google Translate:

Hello Thomas,

  

Our IT department is concerned still with the support message. We have now again the log file for viewing Optimizer process by the error message. Maybe you can use this message already seen the error

Message was edited by: Michael Appleby

Answers (1)

Answers (1)

Former Member
0 Kudos

Hallo Thomas,

das Problem mit dem Optimizer wurde gelöst!! Die verlinkten EXE- Dateien der RFC- Verbindungen waren falsch verlinkt!!

Die richtige Anleitung befindet sich unter dem unten stehenden Link auf Seite 25

https://websmp102.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000735465&

Grüße

English translation:

Hello Thomas,

The problem was solved with the Optimizer! The linked EXEs to the RFC connections were incorrect!

  

The proper guidance is below the link below on page 25

https://websmp102.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000735465&

Regards

Message was edited by: Michael Appleby

Former Member
0 Kudos

Hello Guys,

since you switched to english your discussion is lost to the world...

could you please post a summary of the final assessment?

regards,

Hugues