Cannot see Excel Chart via iPad

[Former Member]

Dear all,

After installing StreamWork Feed Updates into an iPad, I have tried to
see Excel chats that is in a StreamWork Activity, but could not see the
charts.
Is there any solution for this problem?

Thank you and best regards,
Yasuhiro Arakawa

[Former Member · Accepted solution]

Hello Yasuhiro,

We don't yet support viewing the Excel documents on the IPad.

Apologies for the inconvienience.

Regards,

Smitha HS
SAP Cloud Support

[Former Member · Accepted solution]

Hello Smitha-san,

Thank you very much for the information.

Is there any future plan that we can view Excel Charts on iPad?

If yes, about when will we be able to do that?

If you have such information, plase let me know.

Thank you and best regards,

Yasuhiro

[Former Member · Accepted solution]

Hello Smitha-san,

Could you please ask my questions to your development colleagues?

Thank you and best regards,

Yasuhiro

[former_member26693 · Accepted solution]

Hello Yasuhiro,

I would like to ask you to submit this question as a suggestion in the SAP StreamWork Feedback Forum  ( http://feedback.streamwork.com/forums/11095-sap-streamwork?lang=en )

You can also access this from the StreamWork product by clicking on 'Feedback' in the bottom left-hand corner, then 'Go to our Feedback Forum'.

This forum is actively voted on by SAP StreamWork users and monitored by SAP SteamWork Development team.

Regards,

Patrick Dinneen
Support Engineer

SAP Cloud Support

[former_member26693]

Hello Yasuhiro,

I have attempted to replicate your issue. In StreamWork on my laptop I added an excel file.

On my iPad I can view the xls thumbnail and title of the xls.

If I click on the thumbnail I can then see various options (Full Screen, Explore Data....)

These options work for me, e.g. if I click on full screen I can view the data (please see images below)

1. I have tested this on an iPad2. Can you tell me what version you are using?
2. Can you confirm that you can view the xls in StreamWork on a laptop/PC?
3. When you state that you cannot view the charts can you specify exactly the issue- you can't view anything or just that you can't view the xls data when you click on it?
4. Please send a screenshot as this will help me to understand your issue better.
5. Have you or any colleagues using an iPad ever been able to view xls charts?

Regards,

Patrick Dinneen
Support Engineer

SAP Cloud Support

[Former Member]

Hello Dinneen-san,

Thank you very much for checking my problem.

Regarding all of the pictures you showed us, there is no problem for me, either.

However, please try the following steps using your fruit.xlsx:

[ On your laptop/PC ]

-  Select the all of the fruits data on the Sheet1 and create any chart, let’s say a Pie chart first

-  Cut the Pie chart and paste it on the Sheet2

-  Select again the fruits data on the Sheet1 and create a Column chart this time

-  Cut the Column chart and paste it on the Sheet2

-  Save your fruit.xlsx

-  Upload the fruit.xlsx into your StreamWork Activity

[ On your iPad ]

-  Take a look at the Sheet2 of your fruit.xlsx in the Activity

Hopefully, you would replicate the issue.

Thank you and best regards,

Yasuhiro Arakawa

[Former Member]

Hello Yasuhiro,

I'm Smitha from SAP Cloud Support and I'm investigating your issue.

We will update this discussion as soon as we have some information to help you.

Many Thanks!

Regards,

Smitha HS
SAP Cloud Support