SAP GRC CUP shows Japanese character

[Former Member]

Hi

After logged into SAP GRC 5.3 CUP, it shows Japanese character..

(Note: Whilelogging we select English Language only but still it shows all tabs and all fields are japanese character after log in )

Is it Support pack level problem or anything else..

In SP 19, It says that SAP GRC RAR japanese Char issue will be resolved.

Is it applicable for SAP GRC CUP also..

Thanks and regards,

S. Nagaraju

[Former Member]

Hi Nagaraju,

Please refer to the SAP note 1730617 for this.

I hope it works.

Regards,

Yukti

[Former Member]

HI Yukti,

Good Morning..

No luck for this..I have completed to Run Refresh cache step. But still user has facing issue in GRC CUP..

once he logged in GRC CUP, all tabs and all info displayed in Japanees language..Please suggest.

[Former Member]

One more point is, this issue will comes for end user (users from China)..If I logged in GRC CUP, it shows english only..

It seems , Soem users it shows Chines/japanes laguage even they logged in English, for  support users it shows correctly.