Email alerts

[Former Member]

Hi all,

I am working on srm 5.0 and r/3 4.6c. I have a requirement that users can be able to select level of email alerts (high med low). I know this could be achieved through the reports RSWUWFMLEC and RSCONN01. Could anybody give me more details on how to go abt it.

Points would be rewarded!!

Rgds

Harshika

[former_member195032]

Hi Harshika,

You see see details for RSWUWFMLEC in SE38 Transaction itself.

Just execute this report and there is information Icon which explains how to use this report.

<b>Short text

Program RSWUWFMLEC</b>

Title

E-mail notification for new work items in the Business Workplace

Purpose

The report sends notifications for work items via e-mail to e-mail recipients. E-mails are only sent to those users for which the user attributes (FORWARD_WI) 'Flag: Forward work item'' are maintained n PPOMA_BBP.

In the "normal" run (no single run) notifications for work items are only generated that

Are ready or waiting

Were generated since the last run of the report. (The time of the last run is saved in a table.)

Purpose:

Users that do not use the integrated inbox of the EBP system (other mail client) can process work items in their usual mail client.

Users that do not use the integrated inbox of the EBP system (other mail client) are notified easily

Prerequisites

The user attributes (FORWARD_WI) 'Flag: Forward work item'' are maintained in PPOMA_BBP

User e-mail addresses are maintained in SU01

Features

Instance data:

Job suffix:

Several instances of the report can run side by side. The other report parameters can be configured differently. The times of the last run are saved for the individual instances.

Tasks:

The selection of the work items can be restricted to work items for certain tasks (parameters of the report).

Send frequency:

One message per work item:

One e-mail is sent for each new work item.

One e-mail per user:

Only one e-mail is sent for all new work items of a user.

Type of e-mail:

HTML format:

E-mails are sent in HTML format.

Plain text format:

E-mails are sent in plain text format.

Approval buttons in HTML e-mail:

Present:

The approval buttons 'Approve by E-mail' and 'Reject by E-mail' are present in an HTML format E-mail

Not present:

The approval buttons 'Approve by E-mail' and 'Reject by E-mail' are not present in an HTML format E-mail

Standardtext for notification

You can formulate the text in the e-mail by entering a 'text in the dialog'.

Data for a single run:

A single run occurs if the entry fields contain a date, a time, and optionally a user. In the case of a single run, the time of the last run is not saved (as is the case with a periodic run).

From work item creation date:

The creation date of the work item for which messages are to be sent is older than this date.

From work item creation time:

The creation time of the work item for which messages are to be sent and that were generated on the day after work item creation date is not older than this time.

User (empty = all):

Messages are only created for work items that this user has in the Business Workplace.

Log:

During it's run, the report creates a log in a spool file. You can configure what is logged:

Nothing (Set Nothing indicator)

Only error messages (Set Only errors indicator)

Both success and error messages (Set All indicator)

Properties:

If one e-mail is sent per work item, the e-mail contains the task description and the standard text for notification. If only one e-mail is sent for all work items, the e-mail only contains the standard notification text.

The results of database queries (for example, addresses for automatic forwarding) are buffered to improve preformance.

Selection

1. Determination of potential work items

2. Determination of recipient for each determined work item.

3. Only consideration of the recipient for which the user attributes (FORWARD_WI) 'Flag: Forward work item'' are maintained in PPOMA_BBP. If only one e-mail was sent for all work items, the system checks whether an e-mail has already been sent to this recipient.

4. Creation of the e-mail send text (partly work item specific).

5. Sending of the e-mail to all recipients.

Standard Variants

You can define variants for scheduling (for example in SE80). If you use several variants, the job suffix should be different.

Output

You can get the system to create a log file.

Regards,nishant

Please reward Points if this helps.