NWBC won't load for user but will load using "run-as"

[Former Member]

We are trying to troubleshoot this issue when the user launches NWBC, the "splash-screen" appears.. then disappears and nothing is launched.  The program will launch when I right-click runas then my account/credentials.  We gave the user admin rights and it did NOT change the behavior.

I've attached two log files.  One is a successful launch and one is the error'd launch.

Please help point me in the right direction for a resolution.. We are seeing this w/ a number of users.

Thx.

BAD_ NWBC.exe.#2236.1.log.txt.zip

Good_NWBC.exe.#1608.1.log.txt.zip

[former_member209924]

What is your Windows version and bit?

Looks like a permission issue.  Right click on NWBC icon on the desktop and go to Properties.  Here, see if the user actually has rights to execute the program.

Did you try to reinstall NWBC.

Ravi