on 08-27-2012 10:48 PM
Greetings!
We made a number of the data fields on the SM_CRM Web UI screen for Incidents/Problems/RfCs/Normal Changes etc mandatory to ensure the data would be entered. This made the data fields highlighted in red and with appropriate error messages displayed but in testing we discovered that despite all the red highlights and errors, the message could still be saved even if the data fields were left empty. Additionally, a follow-up document could be created that automatically copied the empty data into the next message, generating again highlighted fields/error messages which could, again, be bypassed. Is there any configuration or consistency check available for mandatory data entry?
Thanks in advance,
Paul Maraijko
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Hi Paul,
maybe the following documents can help you:
http://scn.sap.com/docs/DOC-28720
http://scn.sap.com/docs/DOC-28821
Best Regards,
Christoph
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Hi Paul,
you were not mentioned how did you controlling the manditary fields,
we can attain this by own custom methods. i hope so you are having it, just try to execute the method with the Badi ORDER_SAVE.This could help you to check empty fiedls everytime before you save.
Thanks
Jansi
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Jansi,
Thanks for the reply. I haven't tried to put any control to the mandatory fields. We just checked the 'Mandatory' box on the data field in BSP screen configuration. I hoped that being designated as mandatory, I wouldn't be able to save a message or create a follow-up document from the message.
I( will check the BAdi to see if that will serve.
Thanks!
Paul
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