Alert Configuration - Not able to edit
I have created Alert Category in ALRTCATDEF & it was updated in RWB --> Alert Configuration. I can able to view the alert category. But after selecting the Alert Category, we have to set Alert Definition. Am i right? For creating rule definition, I have disabled (uncheck) the 'Suppress Multiple Alerts of This Rule'. But i cant able to do this. Is this is a browser problem? or do i missed some configuration? Please guide me.
Thanks & Regards
we faced this kind of issue. we were using IE9
in our case, it was not related to role/authorization, as we faced this even with user having *XI* and sap_all access.
in Internet exploer, Tools->options->Advanced->RetoreAdvancedSettings and Reset, then started working.