on 08-22-2012 11:49 AM
Hello
I have been using Deep Exploration CAD edition for 5 years and have 2 fixed licenses on a 3 year subscription.
When these licenses expire, what will the cost be to renew the licenses and how do I go about doing this?
Are the licensing models the same as under Deep Exploration?
Thanks
Adrian Williams
Hi Adrian,
I will investigate this now and get back to you, just wondering have you opened a gold support ticket / css ticket for this.
Kind Regards
Fergal Dalton
SAP Visual Enterprise Support Engineer
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Hi Adrian,
My understanding is that existing customer will be contacted by SAP soon about conversion offerings, in the meantime if you would like to renew your subscription you could contact the fullfillment team or gold support who will assist you in every way.
Kind Regards
Fergal Dalton
SAP Visual Enterprise Support Engineer
Hi Fergal
Our company is:
CCFE (Culham Centre for Fusion Energy) but in correspondence with Right Hemisphere the organisation was known by our old name ‘JET’
Address below
Culham Science Centre
Abingdon OX14 3DB
We had ‘silver support’ with Right Hemisphere and a related login.
A summary of our licenses below:
Deep Exploration CAD Edition - Standalone - 3 Year Fixed (UPG, ESD)
License Quantity: 2
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