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License costs for VEA

Former Member
0 Kudos

Hello

I have been using Deep Exploration CAD edition for 5 years and have 2 fixed licenses on a 3 year subscription.

When these licenses expire, what will the cost be to renew the licenses and how do I go about doing this?

Are the licensing models the same as under Deep Exploration?

Thanks

Adrian Williams

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Adrian,

I will investigate this now and get back to you, just wondering have you opened a gold support ticket / css ticket for this.

Kind Regards

Fergal Dalton

SAP Visual Enterprise Support Engineer

Former Member
0 Kudos

Hi Adrian,

My understanding is that existing customer will be contacted by SAP soon about conversion offerings, in the meantime if you would like to renew your subscription you could contact the fullfillment team or gold support who will assist you in every way.

Kind Regards

Fergal Dalton

SAP Visual Enterprise Support Engineer

Former Member
0 Kudos

Hi Fergal

Thanks for the response.

I have not opened a support ticket on this.

Can you provide a link to the area of the SAP website where I can do this?

Thanks

Adrian

Former Member
0 Kudos

HI Adrian,

I was wondering can you give me your company name. I have forwarded your request to a colleague and hopefully i will have a response really soon.

Kindest Regards

Fergal Dalton

SAP Visual Enterprise Support Engineer

Former Member
0 Kudos

Hi Fergal

Our company is:

CCFE (Culham Centre for Fusion Energy)  but in correspondence with Right Hemisphere the organisation was known by our old name ‘JET’

Address below

Culham Science Centre

Abingdon OX14 3DB

We had ‘silver support’ with Right Hemisphere and a related login.

A summary of our licenses below:

Deep Exploration CAD Edition - Standalone - 3 Year Fixed (UPG, ESD)

License Quantity: 2