Creation of custom alert or notification on PO Approval

[Former Member]

Hi

We have a requirement to create a custom notification or alert that should be triggered on PO Approval.

We also need to have a custom message tha contains changes that were made to the PO.

Please assist.

Thank you

[Former Member]

Hello,

Instead of creating a custom task for Approved event of PO, you can try using  APPROVAL_PROCESS_DOC_APPROVED event which is delivered in standard. You can create custom text for it using steps mentioned for txn ALRTCATDEF in thread http://scn.sap.com/thread/3221753 .

If you want more complex text, you should implement Badi BBP_ALERTING.

Also if you want this event to be delivered to the UWL, use Event category as ALERT (high priority) in SRM Server > Cross-Application Basic Settings > Event and Event Schema for Alert Management.

Now if you really want to create a new custom alert, it is a two step task for you to create a new alert and to show it in UWL( portal login)

1. Implement BBP_ALERTING to create the alert, recipients, message text etc.

2. refer to following note on how to add the new Alert to UWL configuration. Refer to second Manual Post-Implement as it has steps to add new alert to UWL config.

Note 1516292 - Completion Step for Invoices is missing in PC-workflow

Let me know if this helps.

Thanks,

Sushil.

[Former Member]

Hi,

Please schedule this report.

/SAPSRM/OFFLINEAPPROVALSEND (optional): This report creates e-mails

out of existing SRM Server work items so that approvers do not have to check

their SRM Server workflow inbox, but only their standard e-mail inbox. The

report offers several options, for example, collection of work items, offline

approval, or sending of attachments.

Regards,

RBEI SRM / Naga.

[Former Member]

Hi

Thank you for the feedback, But the custom message that we create should be send to the UWL of the requestor of the PO and not the SAP inbox or an external e-mail address

Please advise how this can be done.

Thank you

[Former Member]

Please visit the recent thread which is very similar your requirement.

http://scn.sap.com/thread/3221753

With Regards,

Malay

[Former Member]

Hi,

By default the sending final email notification is disabled. you have to enable the check box Approval of Application object via IMG->SAP Supplier Relationship Management -> SRM Server-> Cross - Application Basic Settings - Business Workflow - Process-Controlled Workflow - Business Process Configuration - Define Recipient of Notification - Scenario ( Approve Shopping Cart ) User Role - Contact Person (In most cases, the creator of the document).

Regards,

RBEI/SRM/Naga.