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Could not ping web service on the solution manager java stack

Former Member
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Hi Experts,

Need your expertise advise please. We have a solution manager system which has been migrated from Windows/SQL Server to AIX/DB2 - and post migration we have upgraded solution manager from 700 SPS24 to 7.1 SPS5.

SOLMAN_SETUP --> SYSTEM PREPARATION - has been completed successfully.

SOLMAN_SETUP --> BASIC CONFIGURATION - we are stuck in step 3.1 CONFIGURE CA WILY INTROSCOPE -->

PS:

We have already applied latest patches of Solman 7.1 SP5 as per SAP notes 1483508 and 1686689.

LP_WS_MANAGED_SETUP is activated sucessfully in step 4.3 Enable Web Services.

1. As soon as we open this phase, we get the following exception

Error      SoapFaultCode:5 Cannot find java method with name ping and param-number 1 in object com.sap.sup.admin.setup.ManagedSetupWSImpl@67556755.

Error      Web service invocation problem on host asq7002a.eu.unilever.com and port 8000 protocol : http logical port name : LP_WS_MANAGED_SETUP

Error      Could not ping web service on the solution manager java stack

2. We have installed Wily Enterprise Manager on solution manager system itself but while adding it by clicking on "IMPORT EXISTING INSTALLATION" - we are getting exception error like

Error      Web service invocation problem on host asq7002a.eu.unilever.com and port 8000 protocol : http logical port name : LP_WS_MANAGED_SETUP

Error      SoapFaultCode:5 Cannot find java method with name addExistingInstallation and param-number 1 in object com.sap.sup.admin.setup.ManagedSetupWSImpl@67556755.

3. This screen shows old Wily Server which we were using before migration of solution manager. We don't want to use this Wily Server - so how can we remove this Wily from Solution Manager List.

Looking forward to hear from your experience.

Thanks & Best Regards

Davinderpal Singh

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hello Davinderpal,

First of all thank you very much.


I have deployed LMSERVICE patch using SDM.

Best Regards

Former Member
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Hello Fermin,

With help of SAP Support, we have resolved this issue.

Problem was when we applied LMSERVICE SP5 Patch 1, the webservice contained in managedsetup_ws.jar was not update for some reasons.

Solution:

Using SDM undeploy the following two component

tc/smd/managedsetup_ws

tc/smd/server/sgent/admin

And then Deploy LMSERVICE SP5 Patch1 using SDM (make sure you select the option to update all or lower versions).

Or you can deploy the patch 2 which is now available in SMP.

Please feel free if you need any other inputs from my side.

Best Regards

Davinderpal Singh

Former Member
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Hello Davinderpal,

Could you tell me how did you solve your problem?

Thanks and Regards.

Former Member
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Check the SolMan configuration (Work Center) step "System Configuration" -> "Web Service Configuration" -> "Logical Ports Creation". Check all your ports are correct.