Is Solution Manager mandatory for getting support for SAP 4.7?

[Former Member]

Hi,

We received a letter from SAP regarding Solution Manager which stated:

"Commencing on April 2, 2007, SAP Solution Manager will be the only source from which customers receive maintenance updates for SAP NetWeaver 2004s and beyond, as well as applications based upon it (including mySAP™ Business Suite 2005 applications)."

We are still using SAP 4.7. We do not use Solution Manager. Does this statement mean that for getting any updates / support patches on 4.7, we will need to implement Solution Manager?

Can anybody clarify your understanding or SAP's stand on this?

Regards,

Ashish

[DoloresCorrea · Accepted solution]

Hello Ashish,

If you are using a SAP 4.7 you are going to be able to get the support packages from sevice.sap.com/swdc as always.

For customers with SAP NetWeaver 2004s and beyond sytems this will be not possible since April 2, 2007 because stacks will be delivered via the Maintenance Optimizer scenario in the custoemer Solution Manager systems.

Hope this helps,

Dolores

[Former Member · Accepted solution]

To add to Dolores point, The link in market place...

https://websmp206.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000689446&_SCENARIO=011000358700000002...;

The link also contains the SAP Tutor file explaining the process. Hope it helps you.

Br,

Sri

Award points for helpful answers

[Former Member · Accepted solution]

Thanks a lot Dolores ad Sri.

Appreciate your help.

Regards,

Ashish