ITSM BW Report Broken!

[Former Member]

Dear gurus,

I've never been able to start the ITSM BW Report link in Incident Management.

Even though in SICF the corresponding service has been activated, the page always showing:

Service cannot be reached What has happened? URL   call was terminated because the corresponding service is not available.

Note The termination occurred in system   with error code 403 and for the reason Forbidden.

What can I do? Please select a valid URL. HTTP 403 - Forbidden Your SAP Internet Communication Framework Team

The calling url is like this:

http://myhostname.domain:8040/sap(bD1FTiZjPTAwMSZpPTEmZT1VMEZRVTFWUVVFOVNWRjlmTVRCZk5URmY4akNYLTh2a0...

Don't tell me to change the FQDN. not so obvious, pls.

Need help on this. Thanks and regards,

[mkloeffer]

Hi Lori,

have you checked the http server logs in SICM? There you should be able to identify which URL is causing the error. After activating the respective service, the error should be gone.

Best Regards,

Michael

[Former Member]

hi,

the trace file in smicm shows nothing relevant to the error.

regards,