Error in starting live cache database

[Former Member]

Hi,

An error is occurring when managing the Live cache DB to online state.

"Cannot switch to state ONLINE: ERR

-24994, ERR_RTE: Runtime environment error

20099,' SCL' has stopped unexpectedly ,(view 'Application Event Log') "

Please find below log file:

live Cache SCL (restart)

08.08.2012

23:49

------------------------------------------------------------

Installation path is E:\sapdb\SCL\db

Operating system is Windows Server 2003 family

The live Cache state is OFFLINE

DBMServer 7.7.04   Build 029-123-196-543

Starting SCL into ADMIN

ERR

-24994,ERR_RTE: Runtime environment error

20099,'SCL' has stopped unexpectedly, (view 'Application Event Log')

ERROR : liveCache SCL not started

Thanks

Regards,

Kunal Kulkarni

[Former Member]

Hi Kunal,

We also got the same error and it was resolved after doing the below steps.

Our Live cache down after changing the parameters. In Max DB every kernel parameter change it will

create one backup file.

Actual kenel parameters are stord in ,

F:\sapdb\data\config\LCD

Note : LCD is database id.

After changing kernel parameters it creates LCD.01

Note : before replace take LCD file backup

So we have replaced LCD wih LCD.01 Our problem was resolved.

I hope the same solution will work in your case.

Regards,

Sivarajesh

[yashwanthkumar_kethineed]

Hi Kunal,

The KnlMsg you attached is an old one from 2011-01-28. As I see you reported the problem occured on 08.08.2012 at 23:49. Please attach the "diag_pack" generated in RUN directory of database after you run the following command:

dbmcli -d <DB_NAME> -u <DBM USER>,<PASSWD> diag_pack

Run the following commands as root/admin & attach the output:

"dbmcli db_enum"

"dbmcli  inst_enum"

"sdbregview -l"

If you are not able to attach the above files, create a SAP message if you are an SAP Cusotmer.

Regards,

Yashwanth

[Former Member]

Hi Yashwanth,

Attahcing here with the Knlmsg latest log file and posted below are the inputs of below commands:

C:\Documents and Settings\sc9adm>dbmcli -d SC9 -u control,<Password> diag_pack
Error! Connection failed to node (local) for database SC9:
database instance not found

C:\Documents and Settings\sc9adm>dbmcli -d LC9 -u control,SC9SuP3r1 diag_pack
Error! Connection failed to node (local) for database LC9:
database instance not found

C:\Documents and Settings\sc9adm>dbmcli -d SCL -u control,SC9SuP3r1 diag_pack
Error! Connection failed to node (local) for database SCL:
-24700,ERR_DBMSRV_NOSTART: Could not start DBM server.
-24840,ERR_NODBMLOGGER: DBM logger could not be initialized
-24994,ERR_RTE: Runtime environment error
20062,RTE error checksum does not match, parameter file may be corrupt
-24994,ERR_RTE: Runtime environment error
20062,RTE error checksum does not match, parameter file may be corrupt

Inputs of the other three commands

C:\Documents and Settings\sc9adm>dbmcli db_enum
OK

C:\Documents and Settings\sc9adm>dbmcli  inst_enum
OK
7.7.04.29    E:\sapdb\SCL\db

C:\Documents and Settings\sc9adm>sdbregview -l
Server Utilities    e:/sapdb/programs      7.7.04.29     64 bit    valid
DB Analyzer         e:/sapdb/programs      7.7.04.29     64 bit    valid
PCR 7301            e:/sapdb/programs      7.3.01.22               valid
PCR 7500            e:/sapdb/programs      7.5.00.50     64 bit    valid
SAP Utilities       e:/sapdb/programs      7.7.04.29     64 bit    valid
APO LC APPS         e:/sapdb/scl/db/sap    7.00.006      64 bit    valid
Redist Python       e:/sapdb/programs      7.7.04.29     64 bit    valid
Base                e:/sapdb/programs      7.7.04.29     64 bit    valid
JDBC                e:/sapdb/programs      7.6.05.06               valid
Messages            e:/sapdb/programs      MSG 0.7113              valid
ODBC                e:/sapdb/programs      7.7.04.29     64 bit    valid
SQLDBC 77           e:/sapdb/programs      7.7.04.29     64 bit    valid
Database Kernel     e:/sapdb/scl/db        7.7.04.29     64 bit    valid
Loader              e:/sapdb/programs      7.7.04.29     64 bit    valid
SQLDBC              e:/sapdb/programs      7.7.04.29     64 bit    valid
SQLDBC 76           e:/sapdb/programs      7.6.05.11     64 bit    valid
Fastload API        e:/sapdb/programs      7.7.04.29     64 bit    valid

Thanks

Kunal

[Former Member]

Hi,

Please find the log file attached missed in the previous reply

SAP OSS message has ben raised.

Regards,

Kunal

KnlMsg.txt.zip

[former_member229109]

Hello,

Please send converted KnlMsg file.

Execute the following command to create a file "knldiag"

(result of the conversion knldiag.txt)

Run as administrator, go to RUNDIRECTORY:

      protconv -o knldiag.txt

Give link to knldiag.txt created in RUNDIRECTORY on the DB server.

Regards, Natalia Khlopina

[Former Member]

Hello Kunal,

Can you post the knlmsg and knlmsg.err files

Thanks

[Former Member]

Hi Rohit,

Please find attached file knlmsg log file.

Regards,

Kunal

KnlMsg.txt.zip