Order Management/order to cash???

[Former Member]

Hi Gurus,

what exactly is order management and order to cash?thanks for your reply in advance.

Mohammed.

[Former Member · Accepted solution]

Hi,

Order Management is nothing but the management of an order. The order may be order, cash sale, rush order, free of charge delivery. we come across different types of orders in SD. The way you manage these differs from one order to another.

Coming to Order to cash , for any business , the customer sends an inquiry. In response to it , u send a quotation, then we he approves the quotation , u do an order and do delivery of the goods . After delivering the goods u do billing for the same .This is known as order to cash process.

The general flow in SD is

Inquiry - Quotation - Order - Delivery - PGI - Billing.

Regarding cash sale is one of the order type . whereas order to cash is the process from order till u receive cash for the same.

Mohan

Award points if it helps.

[Former Member]

Hi Mohammed,

Check these links for Order Management

http://www.esker.com/deliveryware_solutions/data/PDF/Esker_DeliveryWare-Solution_Summary-Order_Manag...

http://www-personal.engin.umd.umich.edu/~msist/data/666666/Overview.pdf

Thanks,

Vinay

[Former Member]

Hi,

Also please have a look at these links.

<a href="http://www8.sap.com/businessmaps/8F8C7E655D97499E9A4A2DA00D99D843.htm">order to cash scenario</a>

<a href="http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci983476,00.html">order to cash question</a>

Please reward if helpful.

Thanks & Regards

Sadhu Kishore

[Former Member]

hi sadhu,

would u say in va01 we can use cash sale for order to cash.

and order management is it same as complete sales cycle.

Regards.

Mohammed.

[Former Member]

Hi,

Cash sale is just another order type representing a different way of selling. Basically the idea is how we process the customer order and finally realize the amount he has to pay to the business.

In case of service materials, perhaps we might not do a delivery but then still its going to be part of the order to cash process. Order to cash says from begining till end of sales cycle.

Like in case of MM is <b>Procure to Pay</b>. comes under Accounts Payable.

Best Regards

Sadhu Kishore

[Former Member]

Hi,

Its a complete sales cycle typically starting from

IN > Quotation > Order > Delivery > Billing ( SD order to cash )

followed by receivables from the customer.

Hope it helps.

Thanks & Regards

Sadhu Kishore